Mihaela P. Email & Phone Number

Varna, BG

Bulgaria

My client portfolio included the following verticals: Manufacturing, Gaming, Life-Sciences, E-learning, Luxury brands, and Electronics. Up until the end of May 2023, I have managed to to reach 61% of my yearly revenue target, bringing in 40% growth in sales from my accounts.During my time as an Account Manager at translate plus, my daily activities.

For the first year and a half, I was responsible for the performance of the English-basedFranchisees and their personal business growth with Fantastic Services astheir Franchisor. This included monitoring their KPIs, and quality and assisting themwith Business development plans. For the past 1.5 years, I have been a Team Leaderin the complaints department.

London, United Kingdom

London, United Kingdom

 managing current client relationships; developing new business from existing clients; identifying and targeting business development opportunities; growing and develop relationships with new and existing publishers; guiding clients through new campaign implementations; exploring the advertiser’s needs, interests and success measurements to determine.

Business Park, Varna, Bulgaria

I was responsible for writing website content for the product myPOS - landing pages,and blog posts. Also any type of promotional emails to merchants, as well as notificationsto them regarding process changes, changes in fees, or administrative changes. I wasalso writing any type of promotional materials needed for the expos the company wasattending.

Varna, Bulgaria

I started out as a Sales operator, dealing with B2B and B2C communication; A yearlater I was promoted to Team Leader and Service Manager; I have worked with atailor-made CRM system for the company and was also looking after the developmentof the service I was responsible for. As a team leader, I was monitoring theperformance of 10 Sales and Customer.

Varna, Bulgaria

I was assisting customers, who have applied for a short-term W&H visa online, or areapplying for a Business visa, with their documentation, personal details, applicationforms, and follow-up after the visa has been issued or denied. Communication was viaemail, phone, and chat.