Technology Systems Technician
CurrentIn charge of Help desk system. Making sure the tickets are getting assigned to correct technician and they are getting done in a set time. In charge of our Cisco VoIP phone system. Any changes that need to happen I make sure it gets done. Hardware manager for over 1000 desktop PC's, laptops, Chromebooks, projectors, etc. Any hardware that you would find in a classroom I manage. Desktop support role. Ensuring that these hardware devices are always up and running. I do all the ordering for the Tech Dept. Anything that a teacher, admin, or tech needs that has to do with a technology purchase.