Mohamed Ramees Email & Phone Number

Dubai, United Arab Emirates

• Microsoft 365 Backup Implementation**: Successfully onboarded a robust Microsoft 365 backup system using Veeam, enhancing data protection and recovery capabilities. **Cloud Migrations**:o Azure Active Directory.
• Deployed Windows Autopilot and efficiently migrated devices from SCCM, streamlining device setup and management… Show more **Microsoft 365 Backup Implementation**: Successfully onboarded a robust Microsoft 365 backup.
• Deployed Windows Autopilot and efficiently migrated devices from SCCM, streamlining device setup and management processes.
• Implemented comprehensive iOS & Android device management using Intune, ensuring seamless and secure mobile device integration.**Contractor Management System**: Associated in Developing a contractor management system.
• Azure and Cloud Administration: Administered Azure Active Directory and enterprise applications, securing access and enhancing authentication protocols. Managed virtual machines and monitored Azure resources to.
• Project Leadership: Led cross-functional team projects, providing strategic direction, work allocation, and mentorship to team members.

Dubai, United Arab Emirates

• Office 365 Administration: Managed Office 365 SaaS applications, including administering SharePoint and OneDrive, and configuring policies to enhance productivity and security.
• Global IT Support: Delivered advanced Level II and III user support across 30+ countries, ensuring seamless IT operations and user satisfaction in MENA, Europe, US, and Asia.
• Vendor Coordination and Procurement: Established and maintained productive relationships with service providers in UAE, KSA… Show more
• Vendor Coordination and Procurement: Established and maintained productive relationships with service providers in UAE, KSA, and Jordan, negotiating optimal terms for mobile devices, data plans, internet connections.
• Exchange Online and Data Retention: Managed and optimized Exchange Online services, ensuring efficient email services and implementing data retention policies to comply with organizational and regulatory requirements.
• Directory Services: Provided advanced-level management and administration of Directory Services, including Active Directory, Group Policy, ADFS, DNS, and DHCP.

Dubai, United Arab Emirates

Trichur Area, India

• Providing desktop support, assisting end users with the installation of applicatio software.
• Assisting Senior Technical Support with the implementation of AD and DNS.
• Assigning users and groups with shared folder access and security.
• Applying Group Policy Objects (GPOs) for domain members.
• Creating VLANs and enabling inter-VLAN routing.
• Configuring routers, repeaters, and wireless modems.

Cochin Area, India

Bachelor’S Degree, Business Administration

Diploma In Logistics And Supply Chain, Logistics, Materials, And Supply Chain Management, B