Muhammad Ramzan Email & Phone Number

Islamabad, PK

Islāmābād, Pakistan

• Administered and troubleshooted AWS EKS, ECS clusters, resolving version mismatches and deploying the ELK stack for monitoring.
• Migrated workloads from AWS ECS to OpenStack PTCL QCloud, optimizing for high availability and performance.
• Managed PostgreSQL backups to AWS S3 and resolved RDS performance issues.
• Deployed infrastructure on OpenStack with React/Node.js, Django, PostgreSQL, Redis, ELK, Nginx, and Ansible.
• Built CI/CD pipelines with GitHub Actions, integrating Locust for load testing, and addressing ECS task failures and scaling issues.
• Secured OpenStack QCloud using pfSense firewalls, VPNs, SSL, and Nginx.

Sweden

• Integrated Grafana and Prometheus for real-time monitoring and system performance insights.
• Spearheaded GitOps practices with Flux, streamlining continuous delivery workflows on Kubernetes.
• Architected and managed scalable infrastructure on OVH Cloud, aligning with client requirements.
• Led collaborative development processes using Bitbucket and enforced code quality through branching strategies.
• Engineered Helm charts and tailored Kubernetes configurations using Kustomize for efficient deployment.
• Configured automated Slack notifications for deployment events, enhancing team collaboration and responsiveness.

Mississauga, Ontario, Canada

• Strong knowledge of AWS services including EKS, EC2, Route 53, ALB, Trusted Advisor, IAM, and WAF, with a focus on cost optimization and security hardening.
• Azure Virtual Machines, Azure App Service, Azure Kubernetes Service (AKS), Azure Functions, Azure SQL Database
• Azure Blob Storage, Azure Cosmos DB, Data Bricks, Azure Active Directory, Azure DevOps, Azure Cognitive Services
• Expertise in designing, implementing, and managing AWS-based solutions using Kubernetes, EC2, Git, Gitlab, Terraform, and Docker.
• Experience in automating microservices deployment and scaling with Kubernetes and managing AWS infrastructure via CloudWatch and CloudTrail.
• Skilled in CI/CD automation using Gitlab pipelines and infrastructure-as-code practices with Terraform.

Tampa, Florida, United States

• Connected websites to social media platforms like Facebook, Twitter, LinkedIn, and Instagram for seamless integration.
• Added social media share buttons to enhance engagement and allow users to easily share content.
• Embedded social media feeds to display real-time posts and updates directly on the website.
• Implemented social media logins for simplified user registration and login, considering data privacy and security.

Islamabad

• Designed, configured, and deployed Linux servers across various distributions (CentOS, Ubuntu, Red Hat) to meet project needs.
• Led ATP of Kubernetes-Based Bare Metal RAN Server ZTE Elastic Net UME R18 (Ubuntu 22.04) and integrated AI/big data-based CSON Energy saving servers.
• Provided M&S Care Support for 49 DELL, HP, IBM, and ZTE servers, ensuring optimal operation and maintenance.
• Conducted Nessus scans on servers to identify vulnerabilities and applied fixes to enhance security.
• Integrated UME with NBI systems like Netcool, Netchart, Geo-Location, Splunk, and Syslog for seamless operations.

Islamabad

• Administered Linux server environments, ensuring system reliability, high performance, and day-to-day management.
• Developed automation scripts (Bash, Python, Ansible) to streamline tasks, reduce errors, and enhance operational efficiency.
• Implemented robust security measures, including firewalls and intrusion detection systems, ensuring system security and compliance.
• Engineered high-availability solutions and load balancing to minimize downtime and ensure seamless performance for critical applications.

Islamabad

• Resolved technical issues including hardware, software, and network problems, ensuring minimal downtime and efficient user support.
• Managed remote support operations, helpdesk tickets, and user training sessions to enhance user self-sufficiency and satisfaction.
• Implemented security best practices like access controls, antivirus solutions, and data encryption to protect data and maintain compliance.

Islamabad

• Deployed robust security measures, including firewalls and intrusion detection, to protect server environments and ensure compliance with industry standards.
• Designed, configured, and deployed Linux servers (CentOS, Ubuntu, Red Hat), tailoring solutions to meet specific project needs.
• Implemented automation scripts (PowerShell, Bash, Python, Ansible) to streamline tasks, enhance efficiency, and minimize manual errors in server management.

Pakistan

• Resolved technical issues, including hardware/software troubleshooting and system configurations, ensuring minimal downtime and optimal performance for end-users.
• Managed remote support operations and helpdesk tickets, delivering timely solutions while maintaining high customer satisfaction.
• Implemented security best practices such as user access controls, antivirus solutions, and data encryption to protect organizational data and ensure compliance with regulations.

Pakistan

• Managed remote support operations, helpdesk tickets, and user training sessions, ensuring effective responses to support requests and empowering end-users with the knowledge to resolve common issues independently.
• Collaborated in hardware and software procurement, optimizing vendor relationships, and implemented security best practices to safeguard data and ensure compliance with industry regulations.

Mba, Management

Activities and Societies: Internship at UBL Entrepreneurship, Change Management, Knowledge Management, Money and Banking, Project.

B.E, Telecommunication, Pec Reg No. Telecom/1420

MATLAB Programming, HTML, CSS, JavaScript, Transmiter&Receiver Design, Fiber Optics, WCDMA, WordPress, Android App Development, GSM,UMTS.

Bss Tac2----Mneu1788-12, Bss System Specialist For Gsm From Munich (Germany)

Training On Lte Fdd, Enode-B Configuration, Commissioning, Performance Management And Troubleshooting

Information Security: Context And Introduction, Information Security, Cybersecurity (Coursera Online Certification)

Activities and Societies: Cybersecurity, Cryptography, Information Security (INFOSEC), Security Management

Digital Transformation

Activities and Societies: Digital Transformation

Fundamentals Of Project Planning And Management

Fundamentals of Project Planning and Management