Michael Roca Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

In my operational role, I reconciled purchase orders and liaised with vendors and in the process created a more efficient system of tracking and receiving incoming goods. I also brought two products to market, for which I was solely responsible from the design stage through to product launch. In my customer-facing role, I fielded customer inquiries and was responsible for responding to customer service tickets and processing returns. I also represented the brand in more than a dozen public workshops and countless trade events.

Philadelphia, Pennsylvania, United States

My responsibilities at Trader Joe’s included ordering stock valued at tens of thousands of dollars daily, forming and running a safety committee, and ordering supplies for necessary day-to-day functions of the store. I was relied on for impeccable customer service and took immense pride in serving our customers and community.

Bachelor'S Degree, Public Health, Information Technology

Education record