Support the Cloud 9's Global Customers.Managing the Cloud 9's NOC Team.Working with Cloud 9's HLR, GGSN and SMSC.Fault finding using GSM, Camel, SMS and GPRS and escalating to the developers/vendors.

|| MVNE & MVNO operations management || || Manage, configure and support to VoIP based Systems and Calling Card based Systems |||| Talking Sip Server Management|||| Class 4 and 5 switching configuration and management |||| Develop, test and troubleshoot different Calling card scenarios using Talking SIP Server || || Sip Troubleshooting using Wire shark |||| LCR and Routing Management on GCS (Global Convergence Solution) System and Genband |||| Co-ordination with Carriers and vendors to support the technical issue |||| Interconnect configurations and management on GCS (Global Convergence Solution) System and Genband Systems |||| LCR, Rates management on Genband |||| Support to technical issues of MVNO |||| Network KPIs (ASR, ACD, NER, QoS) wise reports analysis to monitor and efficiently troubleshoot the network running issues ||

Proactive monitoring of the systems as well as provide the support to the carriers as well as retail customers.

To learn NOC operations

To work in transmission sector.