Key Outcomes/Achievements:• Developed with line managers, HR planning strategies, and budgeting, which consider immediate and long-term employee requirements in terms of numbers and skill levels.• Jointly developed the organizational chart of 22 departments, 139 branches and 15 newly proposed branches which included manpower planning and forecasting and which led to the recruitment process.• Successfully filled 22 business branches with high-quality professional candidates including branch managers and operation managers. Sourced applicants, interviewed/evaluated candidates, and provided hiring support to HR manager.• Significantly reduced recruitment costs by helping to develop and by implementing an in-depth management career path planning and communication process, thus retaining talented staff who were recruited as Management Trainee.• Rectified haphazard yearly salary increment process by instituting a computer-based system that eradicated prior history of errors and slow processing time.• Cut employee transfer, promotion and separation processing time in half by developing a tool that streamlined and organized HR paperwork. Additionally, led a major overhaul of HR filing system that improved record organization and restored full legal compliance.• Processed all new hire, benefits, leave and separation paperwork, ensuring 100% compliance with laws and company’s HR manual, and served as primary contact person answering management/staff questions on same.• Co-authored sections of company’s policies and procedures manual (HR Manual) outlining working conditions, company regulations, performance management, equal opportunities, disciplinary procedures and absence management, vacation benefits, background checks and provision of references for all kinds of employees.• Researched, developed curriculum and conducted branch manager training for the workshop covering team building and leadership, negotiation skills development, etc.

- Assist in developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.- Developing, with line managers, HR planning strategies, which consider immediate and long-term employee requirements in terms of numbers and skill levels.- In consultation with HR Manager, plan and monitor recruitment of Human Resources.- Recruiting employee: this includes developing job descriptions and person specifications, preparing advertisements, assess applications, short listing, administer selection tests, interviewing, reference checking, prepare reports and make recommendations to management about employee appointments.- Monthly payroll process and perquisite payment. Reporting relating to payroll and all perquisites.- Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions.- Assist in conducting regular salary reviews.- Perform salary fixation, bonus, and reward-related activities.- Assist in dealing with grievances and implementing disciplinary procedures.

- Responsible for managing overall HR & Administration functions including recruitment, compensation & benefits, human resources and management report.- Conduct recruitment effort /interview for all management and non-management employees.- Maintain HR related records & HRIS Database, company information and employee directory.- Manage and administer employee benefits claims.- Perform other related work as assigned by the supervisor from time to time.

- Responsible for managing overall HR & Administration functions including recruitment, compensation & benefits, human resources and management report.- Conduct recruitment effort /interview for all management and non-management employees.- Maintain HR related records & HRIS Database, company information and employee directory.- Manage and administer employee benefits claims.- Perform other related work as assigned by the supervisor from time to time.- Analyzing training needs in conjunction with branch managers and divisional heads.- Designs, develops and assesses employee training and development, through the use of plans, programs and methods that supported by UCBL HR Policy

- Update personal files which include filing & record keeping of the employees. - Use a number of management information systems to record, maintain, plan and manage the organization’s human resources data.- Under general supervision, collects, evaluates, and prepares research and/or other complex statistical data for day to day activities and HR development. - Prepare statistical and narrative reports and recommendations, and participates in the analysis and interpretation of data as appropriate.

Accountable for handling all HR issues including HR planning and development, staffing, HR operations, grievance handling, benefit administration, HRMS database administration, confidential personnel/contract/job file management. • Assisted in assessing staffing needs, manpower planning and budgeting as per business plan.• Assisted in implementing personnel policies and procedures throughout the Group.• Jointly coordinated and/or conducted job evaluations for all job descriptions• Jointly developed job descriptions for new employees and reviewed existing ones to ensure they served as drivers of high standards of performance as desired by management. • Created automated tools in Excel used by Supervisors to report TNA (Training Needs Assessment) to HR representative.• Conducted and analyzed exit interviews and compiled report quarterly that helped to reduce the employee turnover rate by 20% in one year.• Updated personnel files and HRMS with increment/ promotion/ re-designation/ transfer information in timely manner.• Monitored attendance of employees regularly and acted advised department managers of any issues.• Assisted in conducting staff appraisal training workshops for reporting Supervisors.• Prepared employee confirmation proposals, based on their performance, for management approval.• Prepared employee confirmation, increment and promotion letters for signing by Management.• Listened to grievances and implemented disciplinary procedures accordingly.