Engage with various vendors on a regular basis to understand the changes implemented in their revenue/non-revenue contractsResponsible for preparing a comprehensive report on any changes made by the service providers If required, I engage with the organization’s new and existing clients to explain the terms of each contract for the provision of services to ensure their understanding of the terms of the contract and its execution in a timely manner according to the organization’s policiesConduct regulatory research and seek information/clarifications from the organization’s legal consultants regarding the applicable legislation to ensure contracts are compliant with the laws for each state and territoryTo update existing contracts to reflect any changes in the commercial terms (price, quantity, quality, period, etc.) and keep all the stakeholders posted with such updatesDevelop customized contracts for the provision of mobile voice and data services from multiple vendors to the organization’s clients to ensure their compliance with the commercial terms of each vendor for their respective servicesResponsible for communicating any modifications and/or inclusion of new clauses made in the organization’s contract templates to the organization’s legal department to confirm their validityCoordinate with the audit teams of various vendors to verify the contracts signed with the organization’s clients for their products and services, including providing information regarding any revisions made and responding to their queries regarding any additional clauses in the contracts.Responsible for contractual and commercial correspondence, including risk mitigation.Drafting contracts and negotiating organizational policies and contract details with subcontractors, and later generating invoices for them by using Telco billing by SelCommPreparing detailed monthly and quarterly reports of the tasks performed by the organization’s top management

Providing support to the sales team by preparing the contracts to be signed with their new and existing clients for the provision of services and/or variations in the commercial terms agreed with them earlier.Verify that the contracts are prepared in accordance with the customers’ requirements, the company's policies, and the statutory requirements of each jurisdiction. To maintain a record of the contracts signed by the customers for their purchase of various voice and data services on fixed term contract basisResponsible for interacting with the clients to resolve their queries regarding the service provider’s terms and conditions for the provision of their services. I often negotiate with the clients regarding their requirements for adding/deleting any specific clauses in the contracts. Keeping the vendors updated regarding any variations in the terms and conditions requested by the clients in their standard contracts and seeking approvals before implementing such changesTrack the expiry of all the fixed-term service contracts signed with the clients and share their details, along with the details of any changes in the commercial terms with the sales team to retain such clients. Preparing monthly reports regarding the daily tasks performed and fresh contracts signed, client requests for changes to be made in the contracts and accepted by the organization each month for submitting them to the senior management and vendors if requiredMaintain regular contact with the legal teams of the vendors and clients to know/inform immediately about any changes made by either party in the respective contracts and update the clients getting impacted by such changes

Establish and implement a successful customer engagement strategy for observing market trends and changing consumer behaviours and recognizing customer needs, and conveying market demands to all departments within the organization to improve organizational revenue and reach.Responsible for developing a sales plan for maximizing the revenue of the Optus product suite, both hardware and mobile services, to target new clients and offering value-added services to the existing clientsDeveloping and sustaining marketing and promotional tools for the new products and services along with the special promotions offered by the carriers to reward its client by offering upgrades for hardware and value-added services Manage communication and documentation with the carriers, maintain contact notes and contract documents for future reference in the internal ERP systems Training new joiners in the sales team on client engagement, product knowledge and how to comply with the OHS requirements in the organization. Provide direction and feedback to team members and assist them in the recruitment process.

Overseeing recruitment, training, and employee development.Staying up-to-date with industry trends, adapting to changes and challenges.Overseeing budgeting and financial performance.Building and maintaining customer relationships, ensuring satisfaction.Overseeing day-to-day operations, ensuring efficiency and productivity.