I’m a Project Manager (Service Delivery Manager) at HBL, with a strong track record in RPA, automation strategy, and business process automation. My career has evolved from Web Developer to leading cross-functional teams in delivering complex, technology-driven projects within the banking sector.As a Project Manager, I specialize in driving automation initiatives that streamline business processes, enhance operational efficiency, and deliver measurable outcomes. I work closely with teams to implement RPA solutions, ensuring that projects are delivered on time, within scope, and aligned with business goals.With a focus on business process automation, I have successfully led efforts that improve service delivery, reduce costs, and optimize workflows. My approach combines strategic oversight, strong communication, and a deep understanding of technology to deliver results that drive growth and innovation.