M Zulqar Cader Email and Phone Number
As a Techie I'm an organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.More than 8 years in the telecommunications industry, bringing a broad vision in sales, marketing, and user support to start-up and high-growth companies.Over 9 years bringing clear, Meaningful Pc knowledge to technical and non-technical users.Good Knowledge of Windows, XP, Vista, Windows Server, Linux and general desktop support issuesExperience with web site development and software development , HTML, Power Shell/Python/SQL/. NET / C# , High end CRM Bulhorn / Citrix , RM Tools : NAble, Atera , ZOHO , ZENDESK , ANYDESK , M365 , INTINUE , AZURE CLOUD , Dynamic365As a Businessman I moonlight as an entrepreneur, and work as an IT professional otherwise. This is not a recent arrangement, but one I have survived since May of 2018. At times my day job requires late evenings and weekends at the office, and when it does not, my startup does. To maintain both, I work a lot. Whether it will pay off is difficult to say, but it has been a terrific education.Having spent more than a decade studying business models and interviewing entrepreneurs, I assumed a startup would come naturally to me: I was wrong. I benefited to some degree from my background in that I understood the following:Success would require adopting a long time horizon, and committing to a high workload.Most entrepreneurial success stories do not rely on a new concept. Improving on an existing product would suffice.
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Cloud Support EngineerRnd Systems IntegrationUnited Kingdom -
Cloud Support EngineerRnd Systems Integration Nov 2023 - PresentLondon Area, United KingdomWeb Filtering / Sentinel OneCyber Security / Threat Management Microsoft Azure Cloud Integration / Backup Microsoft Exchange / O365 / OBMAI / IO / Disaster Recovery -
Cloud MspFortis Hosting Oct 2022 - Oct 2023London, England, United KingdomProvided Mac and Windows MSP for 25 companies and their UK-based clients. • Managed tickets within SLA timeframes to minimize downtime. • Worked remotely as a Cloud Backup and Cloud and Web Hosting Engineer. • Served as an IT O365 / Azure Admin, offering online and onsite support. • Acted as a Desktop and Application support Engineer. • Onsite and Remotely Troubleshooting hardware and software issues. -
Web System AdministratorSellanycarz.Co.Uk Jun 2018 - Oct 2022London Area, United KingdomAs a freelance Web Developer and Web Administrator, I have been responsible for providing technical support for VOIP on the 3CX platform to end users of the SellAnyCarz automobile website. -
Technical Support EngineerEves_ Jan 2016 - Aug 2018Braunschweig Area, GermanyNetwork level: WAN and LAN connectivity, routers, firewalls, and securityInternal systems, cloud and network infrastructure.Microsoft related technologies: Windows Server, Exchange, SQL, SharePointVirtualization technologies: VMware, Citrix, and MicrosoftRemote access solution support: VPN, Terminal Services, and CitrixRemote monitoring and management of system alerts and notifications -
Technical Support ExecutiveEves_ Jan 2015 - Jan 2016Colombo, SrilankaResponsible for 1 st level support to resolve user issues Initial problem diagnosis and resolution Handling ticket queue and ensuring a quick software solutions Adjusting video analytics within the software Uploading of customer configuration data and troubleshooting issues Creation of reports within the software via XML Running and creation of Shell/Python/Perl/SQL Scripts required to automate, for resolution of User issues. Generated new development deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis.Comprehensive database management and migration from SQL to Oracle. -
Technical Support Executive / It Support / Sales ExecutiveHusul Tech (London, Uk) Jan 2013 - Feb 2014London, United KingdomInstalling and configuring computer hardware operating systems and applications;monitoring and maintaining computer systems and networks, talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues,troubleshooting system and network problems and diagnosing and solving hardware or software faults,replacing parts as required,providing support, including procedural documentation and relevant reports,following diagrams and written instructions to repair a fault or set up a system;supporting the roll-out of new applications,setting up new users' accounts and profiles and dealing with password issues,responding within agreed time limits to call-outs,working continuously on a task until completion (or referral to third parties, if appropriate),prioritizing and managing many open cases at one time,testing and evaluating new technology, conducting electrical safety checks on computer equipment.
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Technical Support ExecutiveHusul Tech (London, Uk) Oct 2012 - May 2013London, United KingdomInstalling and configuring computer hardware, software, systems, networks, printers and scannersPlanning and undertaking scheduled maintenance upgrades,talking to clients and computer users to determine the nature of problems,responding to breakdownsinvestigating, diagnosing and solving computer software and hardware faults,repairing equipment and replacing parts,supervising junior engineering and technical staff, agreeing timescalesObtaining replacement or specialist components, fixtures or fittings,Checking computer equipment for electrical safety,Maintaining records of software licencesManaging stocks of equipment, consumables and other supplies
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It Sales ExecutivePch Jan 2010 - Dec 2010Colombo, SrilankaRecords customer inquiries by documenting inquiry and response in customers' accounts.Improves quality service by recommending improved processes; identifying new product and service applications.
M Zulqar Cader Education Details
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It, Software Programming , Database Modelling -
MicrosoftComputer And Information Sciences And Support Services -
Williams College London UkDistinction -
Icbt ColomboMerit
Frequently Asked Questions about M Zulqar Cader
What company does M Zulqar Cader work for?
M Zulqar Cader works for Rnd Systems Integration
What is M Zulqar Cader's role at the current company?
M Zulqar Cader's current role is Cloud Support Engineer.
What schools did M Zulqar Cader attend?
M Zulqar Cader attended London Metropolitan University, Microsoft, Williams College London Uk, Icbt Colombo.
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