- Managing Oracle database,- Maintaining dataflow and synchronization between servers,- Debugging PL/SQL and Bash scripts,- Working on tickets in ServiceNow,- Working on issues in Github,- Writing scripts in Python, PL/SQL and Bash,- Migrating jobs from crontab to Jenkins,- Managing user permissions and access to database.

- Fixed RPA (Robotic Process Automation) solutions written in Automation Anywhere and Alteryx,- Migrated and optimized code for Automation Anywhere,- Fixed issues with insufficient privilages and accesses for robot operators,- Debugged all sort of issues related to RPA,- Taught less technology-oriented employees on how to use their remote desktops and run robots,- Simplified and optimized the support process for whole sector,- Onboarded new-joiners in our team,- Lead and organized daily meetings (based on schedule),- Analyzed current data and created new, more useful dashboards with Power BI,- Optimized current reports by removing redundant server calls and maintained a constant flow of updates to the database,- Actively participated in the Ability Network by organizing coffee corners and webinars to share experiences about ADHD and audiophile equipment.

- Managed team of 4 people,- Optimized workflow in warehouse,- Resolved problems and issues,- Secured goals and performance objectives for the company,- Managed fulfillment process,- Handled crisis situations,- Designed safe work environment.

- Maintained the database,- Monitored system stability,- Designed and automated whole fulfillment process (BaseLinker),- Enhanced the user experience,- Improved system-to-system performance,- Added new features to websites.

- Maintained over 99.9% satisfaction rating (with 10k+ reviews per year),- Handled tough conversations and resolved disputes with clients,- Provided product information and assisted during order creation.