Matthew Barrett Email and Phone Number

Managing key accounts, overseeing a diverse customer portfolio ranging from major UK retailers and ingredient suppliers, to multinational FMCG manufacturers. Engaging with various stakeholders to align with the short and long-term strategies of clients.• Developing my technical expertise to aid in consulting clients, furthered by staying current on industry developments and leveraging my analytical background to understand data and market trends• Facilitating daily communication and collaboration between clients and internal technical teams• Collaborating with Business Development Managers to identify/upsell/cross-sell opportunities, foster client growth, identify trends, and optimise sales• Visiting customer sites, hosting laboratory tours and representing RSSL at relevant industry events.• Providing a high level of customer service through multiple platforms each day - emails, phones and in person

First Class Biological Sciences BSc Hons graduate:• Often nominated as project leader, developing my confidence in expressing views while listening to others• Gained strong analytical abilities through three years of laboratory experience, ranging from purifying DNA, conducting RT-PCR gel electrophoresis to fluorescence microscopy• Excelled in my 'Science Communication' modules, translating complex scientific concepts into a range of accessible media formats for various audiences• Developed self-motivation and time management skills, working alone throughout Covid restrictions

Waiting and bartending in rustic gastropubs• Developed strong communication skills in busy work environments• Coordinated tasks within a team, to ensure ideal customer service was maintained• Promoted incorporating sustainability into daily practices