Matt Carter Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Toronto, Ontario, Canada

• Develop and execute strategic plans to engage and expand business within designated accounts.• Serve as the initial point of contact for new business opportunities, establishing strong client relationships.• Upsell and promote EcoOnline’s range of EHS solutions, emphasizing their value in enhancing workplace safety and compliance.• Facilitate expansion into new locations or departments within existing accounts, ensuring a consistent and high-quality client experience.• Collaborate with cross-functional teams to deliver on client needs effectively and efficiently.• Stay on top of industry trends and developments to identify new opportunities for business growth and service improvement.

Halifax, Nova Scotia, Canada

• Excelled in providing strategic market analyses and insights, successfully guiding clients through buying, selling, and leasing properties, ensuring optimal satisfaction and financial security.• Established a consistent track record of securing high client satisfaction ratings by delivering personalized, attentive service and maintaining open, transparent communication throughout every transaction.• Demonstrated proficiency in negotiating favourable terms and closing deals efficiently, routinely securing advantageous client conditions and surpassing sales targets.• Implemented innovative, tailored marketing strategies, utilizing a mix of traditional and digital media, to effectively promote listings, resulting in increased visibility and expedited sales.• Specialized in precise property valuation, implementing meticulous market research and comparative analysis to determine competitive pricing strategies and optimize client property value realization.• Committed to ongoing professional development, staying abreast of industry trends, legal changes, and market developments to provide clients with the most current and practical advice.

Milford, Nova Scotia, Canada

• Expertly identify and generate quality leads, converting inquiries into viable opportunities through rigorous research, outbound calling, and email campaigns, fostering business growth and maximizing sales opportunities.• Excell in managing customer relationships by utilizing CRM tools to monitor, analyze, and manage customer interactions and data, ensuring high customer satisfaction and retention levels.• Possesses robust product knowledge and adeptly educates potential clients on product benefits and features, providing tailored solutions that meet individual client needs and drive sales.• Consistently achieve and often exceed sales targets through strategic planning, effective communication, and a deep understanding of customer needs, contributing to overall team and company success.• Conduct comprehensive market research and competitive analysis to stay abreast of industry trends, identify new business opportunities, and maintain a competitive edge in the marketplace.• Develop and deliver compelling, concise, and clear sales presentations, utilizing exceptional communication and interpersonal skills to establish rapport and build trust with a diverse clientele.

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

• Spearheaded a cross-functional team to manage sales and service operations, achieving a significant 40% growth in inventory volume through strategic planning and resource allocation.• Demonstrated leadership in account management by expanding customer base, resulting in a 15% increase in active accounts through targeted sales initiatives and high-level negotiations.• Implemented customer relationship management (CRM) best practices, optimizing client engagement and satisfaction metrics, while ensuring seamless integration with inventory and sales systems.• Employed data-driven decision-making and advanced analytics to continuously assess and refine sales and service strategies, contributing to operational excellence and bottom-line profitability.• Orchestrated training and professional development programs for a 20-member sales and service team, emphasizing product knowledge, customer rapport, and quality assurance to maintain an industry-leading standard of service.

London, Ontario, Canada

• Developed and executed optimized delivery schedules to ensure timely deliveries while utilizing minimal resources, reducing operational costs and improving efficiency.• Led and motivated the team to drive incremental sales and enhance customer satisfaction by focusing on set goals and encouraging continuous improvement and innovation.• Managed end-to-end recruitment processes, including identifying staffing needs, conducting interviews, and making hiring decisions to maintain optimal staffing levels.• Conducted extensive training programs for new hires and provided ongoing support and coaching to ensure staff are well-versed in their roles and responsibilities.• Vigilantly monitored worksites to enforce stringent adherence to safety practices and company protocols, minimizing accidents and ensuring a safe working environment for all staff.• Provided dynamic leadership to the operational team, focusing on employee development, efficient task delegation, and creating a collaborative environment conducive to high performance and job satisfaction.

London, Ontario, Canada

• Oversaw and executed the precise transportation, pick-up, and drop-off of seasonal tires to and from various automotive dealerships and shops, ensuring accuracy and efficiency in delivery services.• Implemented meticulous documentation and cataloging processes for seasonal tire storage, ensuring seamless retrieval and accurate inventory levels.• Sustained and enhanced positive, long-lasting relationships between customers and the company by resolving inquiries and providing consistent, high-quality service.• Served as the primary point of contact for client relations, addressing concerns, providing information, and ensuring overall satisfaction with services and solutions.• Proactively identified and resolved any issues related to storage or deliveries, maintaining service quality and preventing potential disruptions.• Swiftly responded to on-call demands, facilitating same-day deliveries and addressing urgent customer needs to uphold the company’s service standards.• Maintained a safe, organized warehouse environment, implementing stringent safety protocols and efficient space utilization to facilitate smooth operations.

London, Canada Area

• Instructed "Systemic Approach to Functional Human Anatomy," ensuring students' delivery of clear, accurate, and comprehensive subject matter.• Crafted and implemented engaging lesson plans to enrich the learning experience and maintain student interest for one-hour sessions.• Demonstrated deep knowledge of human anatomy, effectively addressing and clarifying students' complex queries to facilitate understanding and learning.• Proctored and administered multiple examinations, including midterms, lab exams, and final assessments, maintaining an organized and fair testing environment.• Evaluated and assessed student performances utilizing a comprehensive grading system and providing detailed, constructive feedback to promote student development and improvement.• Contributed to a positive learning environment by employing interactive teaching methods and providing support and resources to meet diverse student needs and enhance learning outcomes.

Masters Of Science, Kinesiology - Sport Medicine

Activities and Societies: Let's Talk Science I completed an MSc in Kinesiology, focusing in Arthroplasty and Orthopaedic Surgery. My.

Real Estate Pre-Registration

Bachelor Of Science, Human Kinetics

Activities and Societies: Health and Performance Centre Graduated with honours in human kinetics and a minor in nutrition.

Ossd

Activities and Societies: Varsity hockey