Michelle Weaver Email & Phone Number

Milwaukee, WI, US

Lake Forest, Illinois, US

Milwaukee, WI, US

• Application Administrator of the CyberArk Privileged Access Security environment of the Identity & Access Management team for IT Security.
• Managed a CyberArk Production environment of more than 150k accounts with multiple PVWAs (web servers), PSMs (privileged sessions), CPMs (password management), High-Availability Vault deployment and robust Disaster.
• Managed the application lifecycle of the CyberArk environment including upgrades, patches, general maintenance, health, and operational support.
• Onboarded and supported the management of system and application accounts in a diverse environment; Windows/UNIX servers, network infrastructure, and enterprise-wide applications such as SAP, IFS, MS SQL Server, and.
• Documented new functionality, procedures, and standards and maintained documentation outlining the configuration and operation of the CyberArk environment.

Milwaukee, WI, US

Administered and supported globally deployed enterprise applications such as Control-M, Apache/Tomcat, and CyberArk Privileged Access Security. Provided 24x7 on-call support, worked with vendors to resolve problems, supplied audit information, participated in disaster recovery exercises, application lifecycle management (implementations, patching.

Milwaukee, WI, US

Applied advanced subject matter knowledge to complex issues and served as a subject matter expert for HP Asset Manager, HP DDMi, and HP Connect-IT applications. Worked on complex problems and/or projects that required an in-depth evaluation of multiple data sources and application integrations. Provided expertise to functional project teams and.

Milwaukee, WI, US

Administered and supported globally deployed enterprise applications such as Control-M, Apache/Tomcat, Cognos, HP Output Server, Uniserv, and PVCS. Provided 24x7 on-call support, worked with vendors to resolve problems, supplied audit information, participated in disaster recovery exercises, application lifecycle management (implementations, patching.

Milwaukee, WI, US

Proactively monitored routers, switches, and servers using various monitoring programs and utilities. Coordinated conference calls between multiple teams; notifying escalation managers of production-down issues that affected the business. Investigated outages; called various global sites and contacted end-users to see if service had been restored..

Zurich, CH

Worked with Software Developers to create Java-based applications for internal use. Provided internal support for custom applications.

Worked with business analysts to generate user interfaces, application flow, and design standards. Worked with architects and application component leads on defining the look and feel for the application components. Designed web site using Macromedia and Adobe products.

Milwaukee, WI, US

Provided technical support in several areas including networking, virus protection and prevention, user setup, and basic user support. Developed and maintained website for the Roberto Hernandez Center, a Latino Outreach Center at the University of Wisconsin – Milwaukee.

Milwaukee, WI, US

Maintained content for the Harley-Davidson Parts and Accessories section of the Harley-Davidson website. Kept track of sales and inventory and made sales-oriented changes to the website as needed. Prepared new products to be loaded on the website. Decided which products should be sold together.

Milwaukee, WI, US

Provided first-level computer desktop support to 6,700+ Harley-Davidson employees across 10 facilities. Provided support to 700+ Harley-Davidson Dealers for HDNET, a web application for Harley-Davidson Dealers. Provided support to 80+ Harley-Davidson Suppliers for HDSN, a web application for Harley-Davidson Suppliers.