Michelle Nguyen Email & Phone Number

Technical Architect: Lead customers solution discovery meetings to determine specifications for solution implementationRecommend best solutions for customers given specifications and constraints and deliver thorough, well-documented blueprints for the solutionsImplement solutions based on blueprints and lead solutions walkthrough with clients Perform project management duties by prioritizing projects, determine whether additional resources are needed, project completion dates estimates, and maintain constant communication with clientsSupport customer user acceptance testing and lead project completion hand-offAct as a liaison between multiple parties, such as clients, third-party vendors, DBA, Sales, and Business and Strategy consultantsHave worked as a Technical Architect for high-profile clients including Mattel, Zappos, Half Price Books, GoPro, Caesars Entertainment, Universal Music Group, MozillaHave implemented and successfully delivered over 20 major client projects Scrum Master:Lead scrum and sprint planning meetings and present team accomplishments during cross-team sprint reviewsWork with Product Owner and Technical Lead to plan and present priorities per releaseWork across teams to ensure cross-team dependencies are met and communicate any at-risk itemsWork with scrum team to determine sprint commitments with respect to available resources and timeEnsure sprint commitments are met by preventing unplanned work injections and removing obstaclesMonitor and streamline work-in-progress through Kanban board Motivate team members through organizing team building exercises such team lunches and team outings Software Engineer:Design and implement features that can scale to millions of users, have high availability, fault tolerant, and secureResolve technical bugs in an efficiently and timely mannerDetermine whether product requirements are technically feasible and suggest alternatives when notGenerate architecture solutions to problems

Maintain and improve internal Content Management System (CMS), which supports over 300 websitesBuild applications to interface with Google Adwords and MSN Adcenter APIs and Marin Software to improve pay-per-click (PPC) performanceDesign and develop features to improve SEO

Shelton, Ct

Participate in agile project development using Atlassian Jira.Develop e-commerce websites for multiple clients using Magento platform.Build application to interface and transfer e-commerce data using Magento's API and Visual Studio C#.Develop company web site using Joomla.

Vernon, Ct

Service and support products related to desktop and laptop computer systems: including hardware, operating systems, and application software.Perform routine maintenance of computer systems and related software, and phone systems. Install, maintain, and troubleshoot printers, scanners, and other computer system peripherals.Recognize, diagnose, and solve operational computer problems in an effectively and timely manner.Provide excellent customer service to directly support customers calling the Help Desk and maintain the operation of the Help Desk systems.Provide training to employees on desktop application programs.Document standard procedures taken to resolve IT related issues.

Storrs-Mansfield, Ct

Write LabVIEW codes for the operation and control of a multi-axial mechanical testing machine.Implement codes in image acquisition, multi-axial motor control, data acquisition and processing.Document data flow and program operation.

Coventry, Ct

Write protocols and validations.Check and edit company's manufacturing procedures.Verify that manufactured products meet USP as well as company's internal specifications.Perform environmental controls and testing.Perform endotoxin testing on sutures through gel-clot LAL assay method.Perform inherent viscosity (IV) testing on polymer pellets and sutures.Experience with CAPA as well as ISO standards.

Master Of Business Administration (Mba)

Master Of Science (M.S.), Biomedical Engineering

Bachelor Of Science (B.S.), Biomedical Engineering