Mei Hong Email & Phone Number

Winnipeg, Mb, Ca

• Employee Relations & Coaching: Act as a trusted advisor for managers and employees, offering coaching on policies, compensation, benefits, performance management, and employee relations.• Recruitment & Onboarding: Oversee the recruitment process, from candidate outreach and reference checks to issuing employment contracts. Ensure a seamless onboarding experience by coordinating with cross-functional teams to welcome new hires.• Policy & Documentation Management: Update and maintain job descriptions, policy manuals, and other HR documentation, ensuring they remain current, compliant, and aligned with company needs.• Training & Development: Identify organizational training needs and contribute to the development of training programs aimed at fostering continuous learning and professional growth.• Performance & Employee Development: Coordinate performance management processes, support employee development plans, and strategize with managers on performance and disciplinary issues.• Employee Engagement & Morale: Monitor company culture and employee morale, implementing strategies to enhance motivation and foster a positive work environment.

• Calendar & Schedule Management: Coordinated and managed executive calendars, including scheduling meetings, appointments, and travel arrangements, ensuring time was optimized and conflicts minimized.• Correspondence & Communication: Managed internal and external communications, including emails, phone calls, and correspondence, acting as the primary point of contact for executives.• Meeting Coordination: Organized and facilitated meetings, preparing agendas, taking minutes, and ensuring follow-up on action items.• Travel Coordination: Arranged detailed travel itineraries, including flights, accommodation, transportation, and meeting schedules, ensuring executives’ travel was seamless.• Document Preparation: Assisted in preparing and editing reports, presentations, and confidential documents for meetings and presentations.• Project Management: Supported project management by tracking deadlines, managing logistics, and coordinating with various departments to ensure projects were completed on time.• Expense Management: Managed and tracked executive expenses, submitting reimbursement requests, and ensuring compliance with company policies.• Event Planning: Planned and organized internal and external events, including conferences, workshops, and company-wide meetings.

Winnipeg, Manitoba, Canada

• Acts as a point of contact for managers, supervisors, and staff and provides HR support and guidance for over 300 employees in Winnipeg for employee relations, recruitment, terminations, benefit and legal requirements for employment • Assists all aspects of the full-cycle recruitment including: creating job postings, screening resumes, interviews, references, background checks and offers; employee onboarding• Leads the onboarding cycle including: providing new hire packages, collecting required documents, and orientations • Assists and leads terminations to ensure a smooth transition while gaining valuable feedback from employees from creating and negotiating termination packages and conducting exit interviews • Work closely with the People Service team to ensure employee safety and positive moral through initiatives such as lunch and learns and other events and seminars • Coordinate closely and effectively with payroll department to ensure accuracy in the administration of compensation and benefits • Assists in constructing Human Recourses Information System (HRIS) modules for recruitment and onboarding through NorthStar Applicant Tracking and WorkForceNow (ADP)• Assists in developing polices relating to all aspects of Human Recourses and recruitment across the organization

Winnipeg, Canada Area

• Created and managed employee data in employee directory software to ensure accurate and up-to-date information • Published news and announcements on the company portal • Assembled new hire orientation packages tailored to each province and state• Updated and maintained archive database regularly including confidential documents from HR, accounting, asset management, and leasing department• Assisted in a review of all job descriptions to ensure they were up-to-date and realistic• Trained two administrative assistants to adhere with company policies and procedures • Served a broad variety of administrative tasks for the President & CEO including managing an extremely active calendar of appointments; arranging complex and detailed travel plans, itineraries, and agendas• Worked closely and effectively with the CEO to keep him well informed of upcoming commitments, following up appropriately • Independently responded to meeting requests and questions using discretion and judgment based on knowledge of CEO’s calendar activities • Monitored tenant relations – providing prompt communication should an issue arise, ensuring all tenants are satisfied with provided service, and if not, working with other departments to resolve any issues • Responsible for developing and implementing a comprehensive PayScan paperless invoice system to establish a Greener office; reduced scanning time by 30% • Coordinated with the stakeholders in Toronto and Calgary offices to eliminate unnecessary documentation and to promote SharePoint data access and saved over $2000 annually on supplies and courier cost

Winnipeg, Canada Area

• Assisted the Human Resources Consultants with various transactional human resources functions, and provided senior administrative support • Quickly learned the internal HR software to search and update employee information • Accurately prepared letters and memos, including offers of employment, leave of absence, retirements, death and terminations for over 8000 HSC employees • Prepared job postings and position summary sheets and closing out positions on a bi-weekly basis• Ran extensive background checks on new hires and yearly background checks for nurses, therapists, and certified nurse’s aides • Served as a link between management and employees by answering a wide varied of inquiries, communicating decisions and helping to resolve work related matters• Received, reviewed, and processed staffing requisitions, and entered requisitions on staffing database system• In charge of organizing and maintaining an up-to-date employee and contract files

Winnipeg, Canada Area

• Provided day program services to adults living with intellectual disabilities, offered leadership, support, training, and guidance to foster members’ wellbeing • Assessed member’s relevant skill strengths and development needs, coordinated and implemented the delivery of specific treatment plans and services within the community • Rolled out the first Career Coaching class for delivery of internal job coaching services • Provided support in conflict resolution and the encouragement of academic/social excellence • Managed fund-raising programs, resulting in more than $5000 donations by local groceries stores

Bachelor Of Arts (B.A.), Psychology, 4.1

Human Resources Management Certificate, Human Resources Management And Services, 4.3