Mei Hong Email & Phone Number

• Employee Relations & Coaching: Act as a trusted advisor for managers and employees, offering coaching on policies, compensation, benefits, performance management, and employee relations.
• Recruitment & Onboarding: Oversee the recruitment process, from candidate outreach and reference checks to issuing employment contracts. Ensure a seamless onboarding experience by coordinating with cross-functional.
• Policy & Documentation Management: Update and maintain job descriptions, policy manuals, and other HR documentation, ensuring they remain current, compliant, and aligned with company needs.
• Training & Development: Identify organizational training needs and contribute to the development of training programs aimed at fostering continuous learning and professional growth.
• Performance & Employee Development: Coordinate performance management processes, support employee development plans, and strategize with managers on performance and disciplinary issues.
• Employee Engagement & Morale: Monitor company culture and employee morale, implementing strategies to enhance motivation and foster a positive work environment.

• Calendar & Schedule Management: Coordinated and managed executive calendars, including scheduling meetings, appointments, and travel arrangements, ensuring time was optimized and conflicts minimized.
• Correspondence & Communication: Managed internal and external communications, including emails, phone calls, and correspondence, acting as the primary point of contact for executives.
• Meeting Coordination: Organized and facilitated meetings, preparing agendas, taking minutes, and ensuring follow-up on action items.
• Travel Coordination: Arranged detailed travel itineraries, including flights, accommodation, transportation, and meeting schedules, ensuring executives’ travel was seamless.
• Document Preparation: Assisted in preparing and editing reports, presentations, and confidential documents for meetings and presentations.
• Project Management: Supported project management by tracking deadlines, managing logistics, and coordinating with various departments to ensure projects were completed on time.

Winnipeg, Manitoba, Canada

• Acts as a point of contact for managers, supervisors, and staff and provides HR support and guidance for over 300 employees in Winnipeg for employee relations, recruitment, terminations, benefit and legal requirements.
• Assists all aspects of the full-cycle recruitment including: creating job postings, screening resumes, interviews, references, background checks and offers; employee onboarding
• Leads the onboarding cycle including: providing new hire packages, collecting required documents, and orientations
• Assists and leads terminations to ensure a smooth transition while gaining valuable feedback from employees from creating and negotiating termination packages and conducting exit interviews
• Work closely with the People Service team to ensure employee safety and positive moral through initiatives such as lunch and learns and other events and seminars
• Coordinate closely and effectively with payroll department to ensure accuracy in the administration of compensation and benefits

Winnipeg, Canada Area

• Created and managed employee data in employee directory software to ensure accurate and up-to-date information
• Published news and announcements on the company portal
• Assembled new hire orientation packages tailored to each province and state
• Updated and maintained archive database regularly including confidential documents from HR, accounting, asset management, and leasing department
• Assisted in a review of all job descriptions to ensure they were up-to-date and realistic
• Trained two administrative assistants to adhere with company policies and procedures

Winnipeg, Canada Area

• Assisted the Human Resources Consultants with various transactional human resources functions, and provided senior administrative support
• Quickly learned the internal HR software to search and update employee information
• Accurately prepared letters and memos, including offers of employment, leave of absence, retirements, death and terminations for over 8000 HSC employees
• Prepared job postings and position summary sheets and closing out positions on a bi-weekly basis
• Ran extensive background checks on new hires and yearly background checks for nurses, therapists, and certified nurse’s aides
• Served as a link between management and employees by answering a wide varied of inquiries, communicating decisions and helping to resolve work related matters

Winnipeg, Canada Area

• Provided day program services to adults living with intellectual disabilities, offered leadership, support, training, and guidance to foster members’ wellbeing
• Assessed member’s relevant skill strengths and development needs, coordinated and implemented the delivery of specific treatment plans and services within the community
• Rolled out the first Career Coaching class for delivery of internal job coaching services
• Provided support in conflict resolution and the encouragement of academic/social excellence
• Managed fund-raising programs, resulting in more than $5000 donations by local groceries stores

Bachelor Of Arts (B.A.), Psychology, 4.1

Human Resources Management Certificate, Human Resources Management And Services, 4.3