Leadership and Team Development:• Marketing Communications Director: Stepped in to pioneer the first Marketing Communications Director role, establishing this new position.• Talent Recruitment: Identified & recruited talent to strengthen team capabilities into the next school year.• Mentorship: Guided other leaders within the organization, fostering their development and skills.• MSRE Orientation Enhancement: Improved the Master of Science in Real Estate orientation by developing and presenting a comprehensive REEL presentation and accompanying booklet.• Community Building: Conducted interviews with members to highlight leadership contributions and strengthen community ties.Communication, Engagement, & Events:• Communication Streamlining: Utilized Google Spaces to enhance team communication and reduce email reliance.• Newsletter Creation: Developed and distributed newsletters for clearer member communication.• Feedback Improvement: Designed survey forms for effective feedback collection.• Event Coordination: Managed RSVPs for smooth event operations.Collaboration and Meetings:• Meeting Enhancement: Instituted frequent in-person and hybrid meetings to foster team bonding.Branding and Visibility:• Logo Revamp: Redesigned the club's logo for a modern identity.• Website Development: Created a user-friendly REEL Club website for improved member engagement.• Marketing Materials: Secured materials to boost visibility for major events.• Social Media Strategy: Developed high-quality content, growing engagement on Instagram and LinkedIn.• Club T-Shirt Creation: Designed and procured the first branded t-shirts for leadership members.Overall Impact:• Multifaceted Leadership: Served as Marketing Communications lead while engaging in event planning.• Social Media Growth: Led the growth of the club’s LinkedIn and Instagram presence.• Change Management: Implemented strategies to enhance organizational processes and member engagement.

Triple Major with a Real Estate Property Management Certificate: Finance, Business Analytics, Supply Chain Management.

Student-employee

• Launched a new Amazon Logistics delivery station in April 2021 as part of the management team. • Supervised large teams of inbound, sort floor, and/or outbound associates in processing 40-60k packages daily.• Used KPIs to analyze daily shift performance, identify causes of defects and labor variances, andcreated recap reports with action plans to prevent occurrences of issues.• Utilized MS Excel and internal KPI dashboards to plan and track the progress of shift operations hourly and run ad-hoc reports.• Received training in and maintained Trailer, Dock, and Release (TDR) certification. Responsibilities included processing inbound and outbound trailers, conducting thorough safety checks of the interiors and exteriors, and assisting in the loading and unloading of packages.

• Managed induction and sortation flow team of +60 associates in processing 15-20k volume during shift.• Optimized shift performance by implementing an excel tool to track tote replenishment across entire warehouse every 30 minutes to ensure area readiness complete for night shift crew. • Controlled labor/task tracking and labor adjustments per associate during shifts.• Provided customer service to Flex drivers and trained associates in various labor processes.• Received trailer dock release (TDR) training and certification to process trailers at the dock. • Conducted safety inspections to ensure safe unloading and unloading of trailers and facilitated their timely release.

Started as an operations associate and by March 2020, I was promoted to the Problem Solve/Quality Audit Team.• Audited inbound and sortation; coached associates to improve quality and reduce errors.• Investigated internal package issues, repaired packages for customers, minimized priority-to-fix packages down to zero missorted packages by end of shift.• Oversaw team in reaching over 99% scan compliance success rate by end of shift.• Received trailer dock release (TDR) training and certification to process trailers at the dock. • Conducted safety inspections to ensure safe unloading and unloading of trailers and facilitated their timely release.