Mohamed Ezzeldin
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Mohamed Ezzeldin Email & Phone Number

Cisco Collaboration Engineer | CCNP Collaboration | ITILv4® | VMware | UCCE | WxCC | Genesys Cloud at Expertflow - livechat, video, callcenter SW
Location: Giza, Al Jizah, Egypt 13 work roles 2 schools
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Role
Cisco Collaboration Engineer | CCNP Collaboration | ITILv4® | VMware | UCCE | WxCC | Genesys Cloud
Location
Giza, Al Jizah, Egypt
Company size

Who is Mohamed Ezzeldin? Overview

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Quick answer

Mohamed Ezzeldin is listed as Cisco Collaboration Engineer | CCNP Collaboration | ITILv4® | VMware | UCCE | WxCC | Genesys Cloud at Expertflow - livechat, video, callcenter SW, a company with 94 employees, based in Giza, Al Jizah, Egypt. AeroLeads shows a matched LinkedIn profile for Mohamed Ezzeldin.

Mohamed Ezzeldin previously worked as Contact Center Engineer at Expertflow - Livechat, Video, Callcenter Sw and Collaboration / UCCE and Network Engineer at Credit Agricole Egypt. Mohamed Ezzeldin holds Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering, 3.03 from Higher Technological Institute.

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Expertflow - livechat, video, callcenter SW

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Profile bio

About Mohamed Ezzeldin

I have wide experiene in Cisco collaboration (Voip) Field, I implemented many projects from scratch in the biggest organizations in Egypt and Middle East as I used to work at a cisco golden partner company and one of the biggest system integrators in the middle east, then I moved to a multinational company which is one of the biggest System integrators in the world.. I supported all the cisco voice servers for our customers all over the world.now working on UCCE , UCCX , Webex Cloud Contact Center , Genesys Cloud Contact CenterI Have experience in the below:- Cisco Unified Call Manager- Cisco Unity Connection- Instant Messaging and presence- Expressway Core and Expressway Edge- Cisco Meeting Server-Telepresence Management Suite- Cisco Meeting Management- Cisco Unified Contact Center Express- Voice Gateways- VMware ESXi-Webex Cloud Contact Center- Genesys Cloud Contact Centerother Teachincal Skills- CCNP Enterprise (Core)- Cloud Computing- Redhat Linux admin 1 & 2- ITILv4you can find the projects I implemented on my profile, some projects are not added as they are confidential (details will be provided upon request)

Listed skills include It Service Management, Network Engineering, Electrical Engineering, Electronic Engineering, and 17 others.

Current workplace

Mohamed Ezzeldin's current company

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Expertflow - livechat, video, callcenter SW
Expertflow - Livechat, Video, Callcenter Sw
Cisco Collaboration Engineer | CCNP Collaboration | ITILv4® | VMware | UCCE | WxCC | Genesys Cloud
bern, switzerland
Website
Employees
94
AeroLeads page
13 roles · 14 years

Mohamed Ezzeldin work experience

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Contact Center Engineer

Current

- applying new Cisco/3rd party systems concepts, methodologies and tools - Installation and configuration of new systems (on site): Cisco CCE/CCX /WxCC and Genesys Cloud. - Upgrade and enhance existing installations - Produce SOW, LLD and documentation - Troubleshoot and fix production systems

Jul 2024 - Present

Collaboration / Ucce And Network Engineer

- Manage and administer cisco IP Telephony network that include cisco call manager (CUCM), Cisco unity connection (CUC), IM and Presence and Expressway for MRA. - Manage, configure and troubleshoot cisco voice gateways for branches connection with PSTN through (PRIs and FXOs). - Manage and administer Video conference solution that include Jabber Guest.

Apr 2024 - Jul 2024

Cisco Collaboration Engineer

Responsibilities included but not limited to: Installation and configuration of Cisco Unified communication Manager(CUCM), Installation and configuration of Cisco Unity Connection(CUC), Installation and configuration of Cisco IM& Presence(IM&P), Installation and configuration of Cisco Unified Contact Center Express(UCCX), Installation and configuration of.

Sep 2018 - Jun 2021

Unified Communication Engineer

Giza Guvernorate, Egypt

Jun 2016 - Jul 2017

Student

Higher Technological Institute

I don't depend on the curriculum totally.. Self study is one of my Hobbies

Oct 2011 - Jun 2016

Student

Higher Technological Institute
Oct 2011 - Jun 2016

Head Of The Committee Of Sociality And Trips

Students' Union

Higher Technological Institute

I was a committee member for two years before being elected as the Head of the committee.My first year in college I nominated my self in the elections of students' union 2012 and I passed it successfully.Despite being the youngest less experienced student in the union, I got fame as I used to help in solving the student' problems,I participated in the.

Dec 2013 - Dec 2014

Head Of The Reports' Committee

Students' Union

Higher Technological Institute

I was The head of the reports' Committee besides the sociality & Trips committee, I was responsible for writing all the students' Union reports as I am a good writer.

Dec 2013 - Dec 2014

It Trainee

Nissan Motor Egypt

6th Of October City

After passing the interview successfully, I was the only accepted Trainee in The IT department of Nissan Summer internship 2014

Aug 2014 - Sep 2014

Head Of The Presentation Committee

Higher Technological Institute

after being a member for one year I was chosen to be the Head of the Committee.

2012 - 2013 ~1 yr
Team & coworkers

Colleagues at Expertflow - livechat, video, callcenter SW

Other employees you can reach at expertflow.com. View company contacts for 94 employees →

2 education records

Mohamed Ezzeldin education

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering, 3.03

Activities and Societies: Head of the presentation committee of enactus HTI -attended the 2012 National competition of SIFE Egypt.

Foundation Degree, Scientific Department

Orman Language School

Activities and Societies: participating in the school program

FAQ

Frequently asked questions about Mohamed Ezzeldin

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What company does Mohamed Ezzeldin work for?

Mohamed Ezzeldin works for Expertflow - livechat, video, callcenter SW.

What is Mohamed Ezzeldin's role at Expertflow - livechat, video, callcenter SW?

Mohamed Ezzeldin is listed as Cisco Collaboration Engineer | CCNP Collaboration | ITILv4® | VMware | UCCE | WxCC | Genesys Cloud at Expertflow - livechat, video, callcenter SW.

Where is Mohamed Ezzeldin based?

Mohamed Ezzeldin is based in Giza, Al Jizah, Egypt while working with Expertflow - livechat, video, callcenter SW.

What companies has Mohamed Ezzeldin worked for?

Mohamed Ezzeldin has worked for Expertflow - Livechat, Video, Callcenter Sw, Credit Agricole Egypt, Orange Business Services, Raya Information Technology, and Armed Forces.

Who are Mohamed Ezzeldin's colleagues at Expertflow - livechat, video, callcenter SW?

Mohamed Ezzeldin's colleagues at Expertflow - livechat, video, callcenter SW include Jehanzeb Riaz, Tehreem Fatima, Muhammad Azeem, Hasan Masood, and Abubakar Naseer.

How can I contact Mohamed Ezzeldin?

You can use AeroLeads to view verified contact signals for Mohamed Ezzeldin at Expertflow - livechat, video, callcenter SW, including work email, phone, and LinkedIn data when available.

What schools did Mohamed Ezzeldin attend?

Mohamed Ezzeldin holds Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering, 3.03 from Higher Technological Institute.

What skills is Mohamed Ezzeldin known for?

Mohamed Ezzeldin is listed with skills including It Service Management, Network Engineering, Electrical Engineering, Electronic Engineering, Team Leadership, Public Relations, Public Speaking, and Social Skills.

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