I have wide experiene in Cisco collaboration (Voip) Field, I implemented many projects from scratch in the biggest organizations in Egypt and Middle East as I used to work at a cisco golden partner company and one of the biggest system integrators in the middle east, then I moved to a multinational company which is one of the biggest System integrators in the world.. I supported all the cisco voice servers for our customers all over the world.now working on UCCE , UCCX , Webex Cloud Contact Center , Genesys Cloud Contact CenterI Have experience in the below:- Cisco Unified Call Manager- Cisco Unity Connection- Instant Messaging and presence- Expressway Core and Expressway Edge- Cisco Meeting Server-Telepresence Management Suite- Cisco Meeting Management- Cisco Unified Contact Center Express- Voice Gateways- VMware ESXi-Webex Cloud Contact Center- Genesys Cloud Contact Centerother Teachincal Skills- CCNP Enterprise (Core)- Cloud Computing- Redhat Linux admin 1 & 2- ITILv4you can find the projects I implemented on my profile, some projects are not added as they are confidential (details will be provided upon request)
Listed skills include It Service Management, Network Engineering, Electrical Engineering, Electronic Engineering, and 17 others.