Marc-André Cloutier Email & Phone Number

Laval, Qc, Ca

Saint-Laurent, Qc

- Lead a team of 20 Managers, Engineers and technicians in a unionized environment.- Accountable for the AS9100 Quality Systems, ISO14001 Environmental Management System and other external certifications (Nadcap for Electronics, MIL-PRF-38534 Hybrid Microcircuit)- Host Quality Management Reviews and monthly governance meetings with the Executive team.- Responsible for the internal audit planning, execution and corrective action implementation.- Person responsible for the Quality of manufactured certified products, interacting with Transport Canada representative as required in the Canadian Aviation Regulation (CAR561).- Chair the Product Safety Review Board committee, participate in product safety assessment and initiate Safety Difficulty report to advise Canada when needed.- Participation in collective agreement negotiations with Unifor unionized office workers.- Active member of MQQ performance network for large manufacturing companies to share best practices and drive organizational performance.

Saint-Laurent, Quebec, Canada

Accountable for supply chain Quality (600 suppliers, 100M$/year) from development to field.- Lead a team of 9 Quality Engineers, technicians and inspectors in a unionized environment. - Creation of a state of the art supplier Self-Assessment to perform a detailed scored risk evaluation on potential vendors in less than 10 minutes, drastically reducing process cycle time. - Implementation of a daily morning meeting based on real time KPIs to focus team on priorities.- Update processes to connect supply chain upstream in the design cycle in order to meet the requirements of Advanced Product Quality Planning recently added in AS9100:D.- Reduced incoming inspection quarantine by 80% leveraging the partial shipment approval features available within TipQA and Baan.

Montreal, Quebec, Canada

Selecting and Evaluating Suppliers: Created one of the rare one-day training on the subject from years of experience auditing best-in-class suppliers. Training is available in French/English and offered in a classroom, on-line or on-site.

St-Eustache, Qc, Canada

Accountable for the quality and development activities of the Nova Bus & Prevost brands in North America (750 suppliers, 600M$/year) while reporting to the VP of global Purchasing Americas. - Lead a multi-site team of 12 Supplier Quality Engineers responsible for the performance of suppliers to the 5 manufacturing locations within Canada and United States.- Improved the supply chain performance by 60% over the last 2 years deploying Advanced Product Quality planning concepts upstream in projects and working closely in cross-functional teams to secure built-in quality from start of production.- Reduced and stabilized under 10% per year the turnaround of employees in the department by focusing on the development of the team members (integration plan, training matrix, personal development plan, performance reviews, career path, succession plan).- Played an active role in corporate steering groups for development projects and supplier selection committees, influencing the business award to best suppliers based on Quality assessment.

St-Eustache, Qc

- Acquired lead auditor license to conduct supplier evaluations on behalf of the Volvo group after only 5 months in the company, certification normally given only to most senior employees.- Advanced Product Quality Planning concepts in a complex product development environment as the Quality Project Manager on the Nova bus 100% electric bus project.- Developed suppliers to use the FMEA (Failure Mode Effect Analysis) approach and successfully submit PPAP (Production Part Approval Process) to IATF16949 automotive standards.

Montreal, Canada Area

- Reduced the number of crisis due to single-source key components by 71% implementing a risk mitigation plan.- Increased efficiency by 10% automating the distribution of the performance scorecard to all suppliers through a secured web portal.

Montreal, Canada Area

- Created a custom supplier evaluation tool through benchmarking of industry best practices.- Reduced incoming inspection by 40% developing and implementing a delegated source inspection program with our suppliers of key components.

Pointe-Claire, Qc

St-Laurent, Qc