Awarded four times as Top Community Resolution Expert and twice as Excellent Escalation Support. Confident in retention, billing and technical concerns and a solid 6 years of experience and BS Accountancy Graduate.I can be your expert, escalation support and sales associate in assisting customers inquiries, researching customers account for billing and technical issues and sales. I can be your retention expert who will do anything to make sure customer will stay with the business. Anything that involves customer interaction through email, calls or chat I can do that for you.