Built and scaled a professional cleaning business from inception, offering residential and commercial services.Developed and executed business strategies, including marketing plans, service packages, and customer acquisition initiatives.Recruited, trained, and managed a team of contractors, fostering a culture of accountability and excellence.Cultivated relationships with clients, ensuring satisfaction through tailored cleaning solutions and superior customer service.Managed financial operations, including budgeting, invoicing, and forecasting, to maintain profitability and business growth.Expanded service offerings to meet market demand, such as deep cleaning and move-in/out services, boosting revenue streams.