Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit. Follows-up with medical providers offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection & inventory management. Reviews Key Performance Indicators with Pharmacy Manager, Store Manager, and Healthcare Supervisor. Develops and maintains good relationships with local medical community including physicians, nurses, & other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities. Promotes teamwork and motivates team members. Ensures patient compliance & has experience with Prior Authorization forms & Appeals. Creates patient charts with patient assessments.

Travelled back from Bulgaria to New York for summer work to do some internship hours before taking the NAPLEX and law exams CPJE and MPJE for licencing. FPGEC Certified 2017.