Michelle A. Moore Email & Phone Number

Indianapolis, IN, US

Greater Indianapolis Area

• Lead team of field service engineers to provide reliable service and clinical customer support for mobile Cath, CT and MRI systems for over 50 hospital leased units..
• Launched novel Employee Safety program and established documented procedures forcomplaint handling and quality process tracking to support clinical clients.

United States

Provide quality process and operation efficiency leadership across multiple sites to help Post Life Operation team provide reliable study data to shared clients. -Support the Quality/Data reviewers, histology, necropsy technicians to meet all client needs while simultaneously maintaining current training and documentation for optimized GLP processing of.

Greenfield, Indiana, United States

Lead clinical path laboratory team to support early study development and safety testing to "Make Solutions Real" for our clients. Manage GLP Clinical Pathology lab for Labcorp Early Development. Lead a team of A.S.C.P. Certified Medical Technologists to provide quality Clin Path safety data for over 172 unique client protocols Q1-Q3 in 2022. In addition.

Indianapolis, Indiana Area

Temporary RealTime Staffing Contract: Work as trained Medical Technologist to perform validated workflows to meet current COVID-19 diagnostic testing needs.

Indianapolis, Indiana Area

Led a team of 14 to 17 clinically trained molecular technical scientists in a technical support call center. Verified the availability of relevant technical resources and consistent training certification for direct reports. Drove conflict resolution on complex customer issues and advocated for team development. Key accountabilities included: Maintaining.

Indianapolis, Indiana Area

Delivered customer application technical support and training and customer support for Roche Applied Science products. Prepared proof of concepts and technical troubleshooting for research laboratories up to and including process documentation development and the presentation of scientific seminars for the educational support of product and general.

Indianapolis, Indiana Area

• Trained end users and supported client-personalized applications. Provided expert scientific product and instrument troubleshooting for Roche research products and instrumentation.Accountabilities included:
• Training end lab users on instrumentation and assay development of research based client-personalized applications
• Laboratory and instrument troubleshooting
• Installation and training support of LightCycler 1.5/2.0, LightCycler480, MagNA Pure LC, MagNA Pure Compact, LightTyper and Rapid Translation Systems
• Technical troubleshooting and phone support in technical service call center

Indianapolis, Indiana Area

Served as a lab consultant/mentor for graduate students; assisted students with laboratory protocol development and execution up to and including thesis writing and presentation.

Indianapolis, Indiana Area

• Responsibilities included the design and execution of academic research experiments for original research grant proposals. Managed lab equipment and trained undergraduate and graduate level university students on the.
• Coordination and training of laboratory protocols and use of equipment by graduate and post-doctorial dental research students.
• Management of lab equipment and quality maintenance
• Presentation of educational seminars and academic conferences with original research for Grant proposal development
• Design and execution of academic research investigations up to and including primary authorship of three original research publications while maintaining all quality standards for shared academic/clinical research.

Indianapolis, Indiana Area

Responsible for diagnostic patient sample testing and reporting in Chemistry and Toxicology Departments; testing included: blood chemistries, thyroid testing, Beta HCG, Prolactin, Hepatitis and Thyroid screening, drug screening and cell blood counts (CBCs) among others. Maintained all CLIA and OSHA regulated standards and daily instrument maintenance.

Greenwood, Indiana

Responsibilities included medical documentation, basic medical patient care including: injections, phlebotomy, basic lab procedures, sterilization and processing of surgical instruments, prescription filling and physician assistance in an emergency clinic.Accountabilities included: -Patient check in/check out and processing of medical documentation-Basic.

Bachelor Of Science - Bsc, Biology, General

Double Major-Bachelors of Arts in Chemistry

Master'S Degree, Clinical Laboratory Science/Medical Technology/Technologist