Maaham Banu Email & Phone Number

United States

- Lead cloud operations consulting project or a collection of multiple projects- Responsible for end-to-end engagement from inception to closure, ensuring that the right software development approach is followed.- Define the client’s requirements within the context of their business and assess the opportunities, benefits, risks, and success factors of a potential solution.- Participate in change requests or management, defining goals and objectives, identifying and documenting… Show more - Lead cloud operations consulting project or a collection of multiple projects- Responsible for end-to-end engagement from inception to closure, ensuring that the right software development approach is followed.- Define the client’s requirements within the context of their business and assess the opportunities, benefits, risks, and success factors of a potential solution.- Participate in change requests or management, defining goals and objectives, identifying and documenting client requirements, resource requirements, project budget, project risks, and the translation of the client’s business requirements into specific deliverables- Ensure projects are completed on time, quality, and within budget on client expectations- Be responsible for and manage the budget/cost (P&L)- Manage day-to-day relationships with all stakeholders including customers and resolve issues if any.- Manage client acceptance of the solution in line with the agreed business outcomes.- Maintain and communicate project status to all internal and external stakeholders- Manage resources and team members: help build a team and aid them in prioritizing projects.- Work cross-functionally with off-shore teams and management. - Responsible for all modes of communication i.e. verbal, or written. - Arrange meetings and take meetings notes. - Ensure proper setup of the engagement in the timekeeping system, ensuring consultants and contractors are always current with their reported time.- Ensure that JIRA and AWS knowledge resources and tools are fully leveraged.- Lead project/engagement close-out debriefings to identify lessons learned and best practices.- Responsible for preparation and compliance with internal controls and documents including participation in periodic reviews and audits as mandated by internal and client stakeholders. Show less

San Francisco, California, United States

I am a QC Manager, Project Lead, and a Scoper in Odetta. I started my QC manager journey by being the best performer in one of the largest projects done by Odetta. To this date, I have led large teams of 25 - 80 people and managed over 50+ US accounts. - Responsible for all verbal and written communication directly with the client.- Created budget estimates and managed budget.- Responsible for the customer experience and success of multiple clients/accounts. - Actively… Show more I am a QC Manager, Project Lead, and a Scoper in Odetta. I started my QC manager journey by being the best performer in one of the largest projects done by Odetta. To this date, I have led large teams of 25 - 80 people and managed over 50+ US accounts. - Responsible for all verbal and written communication directly with the client.- Created budget estimates and managed budget.- Responsible for the customer experience and success of multiple clients/accounts. - Actively involved in the recruitment process for many clients such as candidate screening, candidate sourcing using technologies such as airtable, lever, indeed, glassdoor etc. - Helped companies hire/source candidates for CXO, Director-level positions in Software Engineering, Data Science, Finance and Digital Marketing Departments.- Hands-on experience in Salesforce Administration and Management. - Managed escalation issues and helped create contingency plans. - Hands on experience in setting up work processes/environment using new emerging technologies such as PactSafe, Storyblok etc. based on client request. - Trained and mentored several QC Managers and Data Analysts.- Ensured timely completion of the project. - Reported directly to the senior management and client.- Worked with cross-functional offshore team based in US, UK, Philippine, Israel, Jordan and Egypt Other Skills: Customer Success, Customer Experience Auditing, Candidate Sourcing, Budget Creation, Budget Management, Project Management, Content Writing, Technical Writing, Lead Generation, Cold Calling and Candidate Screening Show less

Ex: Pakistan

Northern Punjab Rawalpindi, Pakistan

During my 6 weeks of internship in PTCL Exchange Satellite Town, I worked mainly in the NGN Transit Department. Transit Department is the backbone of the network which deals with the transit traffic switching or routing etc. This means that it deals with the traffic out of the city and this involves transit exchange. The Transit Department deals with the analysis and fault rectification (mainly) of the city to city traffic (C4 switch) and UMG connectivity (ATCA-NGN Soft switch). My activities… Show more During my 6 weeks of internship in PTCL Exchange Satellite Town, I worked mainly in the NGN Transit Department. Transit Department is the backbone of the network which deals with the transit traffic switching or routing etc. This means that it deals with the traffic out of the city and this involves transit exchange. The Transit Department deals with the analysis and fault rectification (mainly) of the city to city traffic (C4 switch) and UMG connectivity (ATCA-NGN Soft switch). My activities and responsibilities were: 1) Learning about the system C&C08 2) Fault detection3) E1 Testing4) Alarm Monitoring5) SS7 Protocol 6) Route Tracing7) Call Connectivity Show less

Master'S In Computer Engineering, Computer Networks And Cloud Computing

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Alevels, Maths, Physics, Chemistry And Biology, 4 A

Education record