Helped refugees and humanitarian entrants to build skills and knowledge for their social and economic well-being and development in Australia. • Provided information, education and support to clients referred by the Australian Department of Social Services (DSS) through a client services environment. • Helped clients with service registrations, such as but not limited to, Medicare, bank accounts, Centrelink, Healthcare services, Migrant Resource Centres and community services. • Provided administrative assistance to the Humanitarian Settlement Program team, including uploading documents to databases and ensuring relevant administrative paperwork was submitted within timelines and operational framework.

Handled office administrative assistant duties for a busy mortgage lending business. • Prepared and issued offered letters based on pre-approved conditions.• Responded to phone and email inquiries from clients, brokers and valuers.• Ordered and reviewed title searches. • Monitored pending files to ensure receipt of final documentation.

Provided legal advice to the business about relevant insurance law, contracts and administrative law issues. • Reviewed and responded RFI to participate in government tenders. • Supported, from a legal perspective, the underwriting process and claims handling of surety bonds and health insurances. • Participated in a project aiming to simplify the language of general insurance policies to make them more consumer-friendly. • Drafted and presented legal concepts and contracts.

Supported Celsia’s legal Director and VP on their responsibilities and duties. • Reviewed and reported the status of Celsia’s judicial processes. • Drafted the in-house policy on judicial processes’ supervision. • Researched the latest decisions of the Supreme and Constitutional Courts of Colombia in relation to land restitution and reported to the Legal VP. • Drafted legal concepts about corporate and commercial law.

Advised clients on different legal issues using my own knowledge and judgment. • Provided wholistic legal advice to HHA a Spanish-Korean consortium entered into by Acciona Agua and Hyundai for the construction of the largest wastewater treatment plant in Colombia, participating from the planning stage to the construction stage of the project. • Evaluated and developed strategies for trials and motion hearings and conducted researched to draft legal documents and concepts.