umano global is a business support company that works side by side with its partners to craft innovative and sustainable hr business solutions to vanquish their everyday business challenges. umano is a young company fueled with brilliant ideas stemming from founders’ multidisciplinary years of experience

• Hiring: two lab technicians, QA engineer, five pump assistants, HR supervisor, three pump drivers & operators (for pumps 47 & 61), six mixer drivers, maintenance manager, factory manager, four labors and two station operators. • Creating OS, Job profiles and job description forms for all positions.• Creating and applying policies and procedures.• Updating attendance policy and system.• Executing market survey regarding salaries, applying salary corrections according to salary structure and salary scale.

Hiring accounting manager, planning engineer, cost control engineer, QA engineer, surveyor, HR specialist, Purchasing Engineer, Purchasing Officer and Admin Manager.

• Establishing Cairo office, starting from choosing the suitable office location and space, through the design process, furnishing, IT infrastructure, hiring full staff starting from 5 employees up to 90 employees.• Responsible for administration, payroll outsourcing, maintenance, all HR activities.• Hiring PHP developers, Native Active Developers, QA & Testers, Node DS Developers, Business Intelligence engineers, front end and back end developers, BI Manager, graphic designers, office boys, HR specialist, HR manager, CX team, quality manager, IT manager, Data analysts, Creative director, Art director, finance manager, accounting manager, accountants, CX manager, back office specialists, supply chain manager, operations manager, support team and social media and marketing manager.

• Establishing HR policies and procedures from scratch• Designing and creating Employees’ handbook and communicate it with all employees through a special ceremony which I have planned at Hilton Alex.• Re-design and re-structure the work place (re-arranging offices, buying new office furniture, design and print wall posters, designing and executing a break area)• Effectively participating in creating the Company’s values, mission and vision.• Start executing annual Employees’ engagement survey and Action Plan.• Creating grading system and salary scale.• Review all personnel files and policies; put a short-term plan in order to enhance the personnel records and process.• Recruiting more than 15 new employees in different departments, such as Accountants, Sales executives, customer service manager, financial manager, treasury accountant, sales manager, IT specialist and tele sales agents.• Was recognized as the most creative business partner in the year of 2017.• Establishing tele sales department, creating its policies and handbook, recruiting the staff.

 Hiring for the newly established factory in KSA, this included electrical technicians and engineers, Accounting Manager, Welders, Office boys and drivers.  Following up with the visa processing and employment contracts. Building HR Department for one of their factories in Egypt (Sphere for plastic industry & CNC Machining) including Policies & Procedures, HSE management, Grading system and Performance Management plan)

 Updating OS, JDs, creating Salary Scale, Grading System, Document Flow Chart, Employees handbook, Benefits & Compensation planning, Performance Management plan, putting a system for employee’s records & files, developing and applying social & medical insurance plans. Hiring three designers with different experience, a general accountant, four in-door sales and an office boy.

 Creating Policies and Procedures Manuel Recruitment – Recruiting Senior Financial Analysts, Accountants, Publishers in both Cairo & KSA  Enhancing Employees’ Compensation and Benefits plan  Starting to perform an Employees’ Engagement survey on annual bases, with Action Plan Creating and implanting a Performance Management policy. Maintain Office Services  Supervise Admin Office Staff and Employees  Maintain Office Efficiency  Doing the monthly payroll Supervise Attendance and re-arrange employees’ files and records.

 Recruiting a Business Development Manager, and a Training Manager.

 Recruiting the following vacancies: Project Manager, Site Engineers, and Accountants, Receptionists, import specialist, office boy and marketing coordinators.  Creating a new OS, making job descriptions, creating policies and procedures manual, creating grading system and performance management policy.

 Recruiting Water Treatment Engineers for their branch in Doha.

 Hiring an operation manager for its branch in Cairo Implementing an attendance system Providing Change management sessions to their employees in Cairo.

• Designing the OS, making JDs, Creating Policies and Procedures Manuel

 Creating & Designing OS for a new project called Cairo Parks.  Writing Job Descriptions for all the titles in the new structure.  Designing Salary Structure & Scale.  Designing Grading System. Create recruiting plan with time line and financial planning.

Creating the HR Department from scratch, getting training at our sister company in Turkey Was reporting to Kevin Finn – MD, and Ilhami Oztork – The HR Director Success stories included the followings:1) OD • Creating & Publishing Policies & Procedures Handbook • Establishing HR Department, New Attendance System, Grading System, Salary Scale, JDs, OS, • HR KPIs and annual HR Business Planning. 2) Recruitment: Blue & White Collar (Part & Full Time) including technicians, labors, chemists, accounts, customer service, HR specialist, Admin assistant and nurses. 3) Employees’ Compensation & Benefits: Daily meal, transportation outsourcing, Medical & Life Insurance Plan, Retention Plan, Social Insurance Plan 4) Payroll: • Creating new payroll flow system between HR & Finance. • I was the Head of Global Project of outsourcing payroll by BSH Global Consulting Firm. 5) Training & Development: TNA, Annual Training Plan (Internally & Externally) for both blue & white collar employees. 6) Health & Safety: I was the Head of H&S committee, Creating H&S policy & planning, providing BBS tools and creating H&S environment. 7) Performance Management:  Improving Appraisals, creating and implanting Induction Program & Performance reports.  Applying Employees’ Engagement survey outsourcing by: Kenexa Global Consulting Firm, Making Action Plans, communicating results and making sure that improvements’ plan is carried out. 8) ISO Certification Project:I was the assigned leader for preparing ISO steps, documentation, and actions for the HR department and the documentation cycle related to other departments.

- Payroll- Attendance- Performance Appraisals- Administration- Office Management