•Determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution•Create internal design configuration documentation with technical explanations •Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts.•To structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to customers.•Ability to demonstrate solutions and technologies effectively to audiences of varied technical knowledge.

* Leading efforts to implement ISO 27001.* Managing, developing and implementing all operations related to IT security.* Evaluating all processes, procedures, and technical solutions related to IT security.* Dealing with all IT security incidents.* IT Security consultant to all technical divisions.* Assess all technical reports to analyze risks.* Conducting a periodically audit to ensure compliance to applied policies.* Providing IT security awareness sessions.

IT Management experience, Head of Technology Projects & IT Operations Managements Member of Executive Board in DLSMember of Risk Assessment Board in DLSOracle Based Products Implementation, Customer Representative for Delivery Acceptance.IT Infrastructure & Topology Engineering for Enterprises, Multi-Locations connectivity and networking for 40+ remote locationIT Security Systems Implementation for 1200+ end users for Local & wide area networkIT Backup & Recovery Expert for data assurance and securityBudgeting and Costing of IT departments, ROI studies for mega projectsIT Procurement for all IT related issues (locally and with granting bodies as EU).•Assessing and communicating risks associated with IT investments.•Meeting with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.•Evaluating technology and making recommendations to ensure compatibility and effectiveness •Manages the day-to-day planning, operation and problem-solving•Assisting in preparing IT budget plan by evaluating cost and feasibility of proposed solutions and prepare their ROI.•Infrastructure management: organizing, maintaining, monitoring, and troubleshooting DLS data operations by assuring that all systems components are high available, secure and have optimal configuration.•Managing team of engineers and IT technical whom responsible to operate a network consisting from LAN, and WAN (of 43 locations connected through MPLS) that contain 1200 PCs.Main achievements:•2,000,000 JD saving by aligning IT projects (ORACLE, Networks, IP telephony) with business needs.•More than 300,000 JD YEARLY saving in re-designing IT infrastructure projects and ensuring its alignment with business needs.•A key person in achieving EU Funded project with estimated budget more than 250,000 JD•Introduced and lead efforts to apply incident and problem management based on ITIL best practices.

Managing all IT events and priorities the daily work flow.Consulting for technical support team for advance troubleshooting (Support more than 250 PCs).Designing new networks: Requirements, structure, needs,. etcConfiguring servers (Rack mounted and Blades): RAID, OS, and all resources.Configuring SAN to be ready for use by all network elements. Installing, configuring, and maintaining domain controllers.Configuring, and managing domain elements through group policy.Installing, configuring and maintaing Exchange servers.Installing, configuring, and maintaing ISA.Setting and implementing backup policies for servers and clients. Configure VPN servers (Windows RRAS).Configure file servers according to company security policies.Designing and implementing Antivirus solution: Set protection policy on the server and install client agents and ensure that all clients are updated.Administering DALET system: System used to produce news and radio programs scheduling and production.

Managing Domain controllers, Exchange, and ISA serversManaging Group policy, users and groups.Maintaining network and clients. Implementing data security policies according to FDA regulations.Implementing different computer and security policies to ensure that electronic data are compliant with FDA regulations.

Installation, provisioning, maintenance, operation and troubleshooting of school network (more than 60 computers).Design and implement an operational computer network running on Windows 2003 as server and windows XP as client, including installation of server, domain (Active Directory), user accounts, security policy for students and the staff members.

Network administrator and Technical support, whom responsible to monitor and maintain the network working properly which includes: Installing and configuring WINDOWS 2000 ADVANCE SERVER on the network server and configuring different features to allow full resource sharing and configuring privileges given to different users according to their levels. Installing and configuring WINDOWS XP, WINDOWS 98 on the clients to allow them to use network resources (printers, internet, and folder sharing. ).Troubleshoot and fix WINDOWS 2000, WINDOWS XP and WINDOWS 98 problems. Troubleshoot and fix different HARDWARE problems including installing different hardware parts on the PC and to configure its drivers.

Providing technical support and consultation to the clients as well as the other technical field staff.Creating and allocation of work order. Responding to all the requests for information (RFI) and requests for quotes (RFQ) from clients.

DANA is company selected for installation and maintenance of computer network for the schools of Jordan).; Selection of hardware and software tailored to the clients need.Installations including the termination of patch panels, wiring cabinets, etc. Configuration of the network settings and protocols to allow full sharing of resources, security, user accounts, etc. Maintenance and troubleshooting.Technical training of the staff in the school.