Oversaw a wide range of duties from receiving, unloading, evaluation, picking & packing, hyster & forklift driving, collections, deliveries, dispatch, loading, recovery and customer service.Effectively managed the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), constant audit readiness and compliant incident reporting (on time and in full).Managed and reduced overtime by planning of all resources, manpower to meet daily targets.Managed monthly stock takes and adequately prepared for the annual stock take and to meet auditory requirements.Managed X2 dc managers, 15 supervisors, and 150 JHB and 75 CPT returns staff members in tracking returns and recovery plan daily, weekly and monthly.Developed optimal planning and forecasting of department resources and capacity to meet the day-to-day strategic objectives.

Identified process improvement opportunities, developed action plans and implemented corrective actions affecting product quality.Successfully designed & introduced transportation and storage rack system which reduced shipment quality issues, rework cost, customer complaints and optimized shipment space.Implemented first in first out (FIFO) and queue systems for achieving continuous flow and reducing downtime by 35%.Facilitated, directed and derived implementation of Lean manufacturing and continuous improvement on the shop floor. Ensuring most procedures are value stream mapped.

Directed all materials/logistical functions related to shipping and receiving, warehousing, returned goods, material handling, and OSHA regulated environment.Lowered product returns by 10%, saving R150 000 per annum. Cut number of complaints in half by accelerating customer response times.Successfully designed & introduced transportation and storage rack system which reduced shipment quality issues, rework cost, customer complaints and optimized shipment space.Improved and Maintained 98% on time delivery by managing 15 salaried employees and meeting strict customer deadlines. Successfully managed staff by gaining their respect and involving them in the decision-making process.Identified safety stock variances through root cause analysis helping Webroy save R200 000 in annual cost.Implemented Just-in-Time (JIT) strategy to optimize throughput and lower warehouse costs by as much as 17%.Redesigned stores layout, achieving 45% improvement in overall quality, and safety, Material & product flow in stores. Drafted budgets, monitored warehouse costs, and reduced expenses by 25%.Developed and implemented an improvement to a manufacturing process that decreased workplace safety incidents by 15%. Minimized production safety incidents by providing specific OSHA training for all division supervisors and sub-contractors on hazards and prevention of accidents.Negotiated contracts with outside providers to minimize costs to the company and to achieve ‘best price/best quality/faster delivery’ purchasing.

Created and implemented efficiency enhancements to generate more than 12% improvement through associated cost reductions. Trained to over 80 shop floor operators on 5s, and conducting 5s events at every station and worked on concern organizational solutions and helped in sustaining the standards by conducting Gemba walks and regular 5s audits.Developed and maintained Bill of materials (BOMS), and standard cost for manufactured products.Monitored hourly production numbers, adjusted production plans, charted/tracked production performance, processed daily production reports and suggested solutions and developed action plans.Developed problem-solving communicating tool and established metrics by departments to track plant performance specifically on safety, Quality, Cost, Delivery and Employee.Upheld quality standards that helped the operation earn ISO 9001 certification in 2016.Decreased customer complaints by implementing test procedures on the floor to measure quality defects and ensure all product quality and all customer requirements were being attained.Introduced and oversaw multiple continuous improvement projects concurrently (from initial stages to finalization). Actively involved in the execution of projects plan, and ensured successful development and implementation.Spearheaded cost saving project which saved R700 000 per annum through material, consumables, equipment monitoring and eliminating waste in production. Implemented an employee suggestion programme which cultivated continuous improvement ideas and generated goodwill with hourly employees.

Reduced rework rate from 3% to 1% and scrap rate to a minimum level by finding the source of the problem, documenting, and implementing preventative maintenance procedures. Conducted process mapping and time studies to improve throughput by 30%, eliminated bottlenecks and ensured adherence to customer specification.Developed and maintained procedures, specifications, standards work instructions (SOP’s) that facilitated overall system and process improvements. Established and monitored skills matrix and training plans which developed employees, reduced work load and developed multi-tasked employees.Led departmental teams with cost savings initiatives meeting KPI monthly targets.Established and led the ergonomics program and led the team to perform baseline evaluation of all tasks performed on site. Thus resulting in 40% reduction in employee turnover and 60% reduction in employee absenteeism.Developed packaging techniques which ensured less transportation cost and safe transportation overseas.

Managed access control to computer labs and other technology enhanced learning facilities.Trained students with Signing NSFAS online agreement, online signature modules and registering to my UNISA website.Spearheaded student’s trainings with computer basics and assisting students with using computer software’s.