• Responsible for end-to-end IT Recruitment cycle from sourcing and initial contact to final job assignment for contract placements; provides recruiting knowledge services to support the business needs of various clients.• Built strong rapport with candidates throughout the process of initial screening, interview scheduling, and preparation, and offer acceptance.• Utilized the VMS tool for requirement requests, submittals, interview requests, and updates.• Actively sourced candidates utilizing all available resources including, but not limited to internal employees, sourcing teams, external job boards, and community outreach.• Utilized Boolean Strings for job board searches (Bullhorn, LinkedIn, CareerBuilder, Indeed, and Dice)• Provided full-service monitoring and support of requisitions through the VMS process (Recruiting and Administration).• Set up interviews between candidates and hiring managers; responsible for candidates’ interview preparations and debriefs.• Performed Salary Negotiation and Offer Extension.• Performed quality calls for candidates placed to check on their status.• Developed and update weekly production reports and own Candidate Feedback Report.• Captured and tracked data in order to evaluate and then build upon the company's talent community outreach and development efforts • Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.• Identified opportunities and work to improve the quality and efficiency of the recruitment process and practices.

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documented these interviews.• Scheduled interviews between candidates and hiring managers.• Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

• Received inbound and made outbound calls• Answered customer inquiries regarding billing concerns.• Performed basic troubleshooting. • Sold merchandises after resolving customer concerns.

• Answered incoming calls.• Performed basic troubleshooting. • Rescheduled customers installation appointment.• Sold merchandises after resolving customer concerns.