Operations Support
Current- Independently taking care of and advising in the content of well-defined files, cases, questions, problems, etc. within a specific knowledge or expertise domain in order to ensure the efficient functioning of the department.- Documenting detailed analyses, findings and alternatives to the business in order to have accurate data on the basis of which policy decisions can be made.- Defining, initiating, coordinating and following up projects in order to ensure efficient implementation of the projects.- Complying with order and safety regulations in order to ensure a safe and orderly workplace for colleagues.- Keeping oneself constantly abreast of evolutions and developments in the field of knowledge and expertise, keeping one’s knowledge up to date with changes in regulations in order to strengthen one’s credibility by offering a service that is constantly based on updated knowledge.- Acting as a substantive point of contact within a specific field of knowledge or expertise and offering aid in order to provide the necessary support within and outside the organisation.- Cooperating with other departments and external parties to come together in order to find the best solution for the customer and organisation.- Optimising processes within the department and making changes in the working methods in order to contribute to the efficiency of the department.AIM: Working substantively within a specific field of knowledge or expertise, taking into account current laws and regulations and organisation-specific procedures, and optimising processes, methods and techniques in order to contribute to a high- quality service.
