* Manage (and execute) all daily operational activities: - Perform online activities voor branding- & salespurposes en network expanding - Initiate, build and maintain (online) relationships with customers, sponsors & professionals - Build and expand our network of professionals to ensure enough website- & app traffic - Maintain, enrichen and actualize our website & other media applications - Responsible for the website- & social media content outages - Ensure timely and successful delivery of our solutions, based on customer needs and objectives - Act as a lead point of contact for all matters specific to my business customers & visitors - Identify grow opportunities within the territory and act on sales to ensure growth attainment* Manage full administration, CRM, accounting & IT (in collaboration with 3rd parties)* Forecast and track key account metrics and statistics for reporting purpose* Report on a monthly base to the Management Team and act on the outcome, if necessary

zkr. (formerly known as Debiteurenzeker) offers a complete solution to check companies and individuals. In response to the new law: "Money Laundering and Terrorist Financing Prevention Act", zkr. responded to the request for information to be available to check companies or individuals. zkr. devised and developed a compliance application, in which customers can check companies or persons. With this zkr. aims to support entrepreneurs and help companies to comply with the Wwft. Some of the main specialties are; Wwft checks, CDD, PEP & sanctions and UBO checks. With tailormade special automation software, zkr. can ensure that entrepreneurs fully comply with the Wwft obligation.Professional task; Map out all essential operational business processes that occur at zkr. internal, and towards the business, to eventually organize them as efficiently as possible for the benefit of both the employees and the customers (and to put them on paper) in order to reach the goals zkr. aims to achieve.

* Optimize 'Online' (websites, apps, social media accounts) in consultation with the MT* Maintain, enrichen and actualize (the content of) all of the QdepQ social media accounts* Create operational structure & optimization in consultation with the MT* Structuring and optimizing Online- & business structures and customer processes* Manage a CRM system, in particular for efficient B2B development* Initiate and maintain B2B & B2C market relationships* Build and expand our B2B and B2C network and identify grow opportunities

* Building an extensive network in the procurement market* Search for new relationships with clients and interim procurement professionals* Maintaining and developing relationships with clients and interim procurement professionals* Selection of potential interim procurement professionals* Conducting interviews with potential interim procurement professionals* Proposing potential procurement professionals to our clients* Contacting and visiting potential clients and interim procurement professionals* Pursue commercial targets and where possible exceed those targets* Pursue optimal client satisfaction

* Responsible for Business Partner contract agreements* Visits of Business Partners* Monitor and manage the SLA and KPI deadlines* Coordinate partner escalations* Self-adjusting for case completion within the stipulated time period* Coordinate partner cases* Partner Contact (telephone and / or through case management)&* Responsible for the complete order process* Responsible for coordinating the logistical process in favour of to the partners&* Responsible for projects and initiatives, with the possible goal; - System and process improvements - Quality and efficiency improvements in the partner channel - Secure and increase customer satisfaction - Optimization of sales and service through our partners

* Maintaining and developing relationships with existing clients and temporary workers* The acquisition of clients and candidates / candidate temps* Conducting intake interviews and interviews* Selection of potential temporary workers* Proposing potential candidates to clients* Pursue commercial targets and where possible exceed those targets* Main clients are; ANWB, Bijenkorf, Consumentenbond, Intrum Justitia, Rabobank West Nederland, SNT & Teleperformance* Also conducting (once a week) inhouse recruitment activities at Consumentenbond

* Responsible for the operation of two "Large Accounts" in the Telecom Retail sector((KPN Retail NL (KPN, Telfort, KPN BC, XL KPN, Hi store) & T-Mobile Retail NL))* Managing, monitoring and adjustment of the work of fellow Recruiters* Implement supportive Recruiter Work* Implement administrative work* Evaluate and adjust as necessary to the whole progress of the two Large Accounts* Periodic reporting to the Operations Manager

* Maintaining and developing relationships with existing clients and temporary workers* The acquisition of clients and candidates / candidate temps* Conducting intake interviews and interviews* Selection of potential temporary workers* Proposing potential candidates to clients* Pursue commercial targets and where possible exceed those targets* Main clients; KPN Retail NL (KPN, Telfort, KPN BC, XL KPN, Hi store) & T-Mobile Retail NL

* Coaching leadership to Shop Advisors* Financial responsibility* Responsibility for the premises* Implement administrative work* Responsible for sales targets* Responsible for the store stock

This traineeship included an internship at the department "Formule Management It's"​. I conducted a market survey during this internship. I wrote a report about their new market products and services which they wanted to implement to improve the profit position within the company and if that products and services could succeed in the mission for profit improvement by performing market research. I gave different opinions and recommendations about succeed & improvement opportunities. With this report I completed my study Bachelor of Science (university) study at Erasmus University Rotterdam.

I took a short brake from my work and from finishing up my Economics (BSc) study. This, because i got a - once in a lifetime - chance to meet my former aunt and cousin in Wainuiomata; a large suburb of Lower Hutt, in the Wellington Region of New Zealand's Northern Island. This opportunity also interested me because this visit created the possibility to go and travel around through Asia and New Zealand.

* Conducting advisory on behalf of HM* Coaching and support of similar consultants* Aligning Sales Targets with those consultants* Evaluating the results and adjust the consultants in their approach to this