Maasai Van Buren Email & Phone Number

West Palm Beach, Fl, Us

Saint Petersburg, Fl, Us

Palm Beach, Florida, United States

Responsibilities:- Welcome and orient guests to the pool and beach areas and maintain a positive guest experience- Serve cocktails and beverages to guests and make recommendations- Use Micros terminals to charge for cocktails and beverages- Proactively anticipate guest/member needs and provide applicable services- Observe areas for guest or operational needs and provide immediate services where required- Communicate with guests regarding their needs and ensure they are met in a timely manner- Move chairs and equipment to and from beach and pool areas- Maintain cleanliness and organization of the pool and beach areas

West Palm Beach, Florida, United States

Palm Beach Atlantic University - Student Worker | Assistant to Campus Visits Manager- Assisting with Day-to-Day Tasks- Planning & Coordinating Events- Meeting Various Perspective Students

West Palm Beach, Florida, United States

St Petersburg, Florida, United States

Operational Strategy Development: Collaborate with the executive team to develop and execute strategic plans aligned with the company's vision and objectives. Utilize industry insights and market trends to enhance operational efficiency and drive business growth.Process Optimization: Streamline internal processes and workflows to maximize productivity, minimize costs, and improve overall efficiency. Identify areas for improvement and implement innovative solutions to enhance operational performance.Team Leadership and Development: Provide strong leadership and guidance to the operations team, fostering a collaborative and high-performance work environment. Mentor and develop team members, empowering them to achieve their full potential and contribute to the company's success.Client Relationship Management: Build and maintain strong relationships with clients, ensuring exceptional service delivery and client satisfaction. Proactively address client needs, concerns, and feedback to strengthen partnerships and drive business retention and growth.Resource Allocation and Budget Management: Effectively allocate resources, including personnel, equipment, and technology, to optimize operational efficiency and meet project requirements. Develop and manage departmental budgets, ensuring cost-effective operations and adherence to financial targets.Quality Assurance and Compliance: Implement robust quality assurance processes and standards to uphold the highest level of service quality and compliance with industry regulations. Monitor performance metrics and key performance indicators (KPIs) to track progress and identify areas for improvement.Risk Management: Identify potential risks and vulnerabilities within the operations environment and develop proactive strategies to mitigate risks and ensure business continuity. Implement appropriate controls and procedures to safeguard assets and mitigate operational disruptions.

St Petersburg, Florida, United States

Directing Reservations & Group Events for Both Saint Petersburg Locations• Using OpenTable to manage bookings - be proficient and literate in the capabilities of the software• Taking initial inquiries via telephone, email, and in person• Checking availability for the booking and offering advice on alternative dates and times so it possible to maximizer space and the smooth running of the venues• Dealing with initial inquiries quickly and following up on any outstanding bookings• Troubleshoot any issues that might arise surrounding the bookings• Ensure that booking rules are maintained - space between bookings and maximumcovers per period• Sending out pre-orders for parties to order food and drink before their booking• Consulting with the restaurant and kitchen regarding bookings to ensure that all bookings are running smoothly• Ensure that function sheets are prepared where necessary and distributed in a completed state in plenty time before the booking• Follow up any outstanding invoices and payment requests• Serve as the main contact point between the customer and the venue making sure all communication is clear, concise and has a written trail for the operations team• Take any necessary payments regarding the booking, either in person or online making sure they are put through the system accurately• Ensure that your communication. whether written or verbal. is clear and confidentand comes across in a personable manner

· Greeting guests as they enter, putting them on a waiting list as necessary.· Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate· Providing guests with menus and answering any initial questions.· Seating guests at tables or in waiting areas.· Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.· Engaging with guests to ensure they're happy with food and service.· Responding to complaints and helping to resolve them.· Answering phone calls, taking reservations and answering questions.· A knowledge of the menu.· Helping out with other positions in the restaurant as needed.· Providing great customer service.· Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

St Petersburg, Florida, United States

Certified Trainers should be responsive and aware of Slack updates Certified Trainers understand the proper procedures for all tasks a Team Member completes in their given areaSuccessfully assist in training New HiresAct as a go-to person for Shift LeadAble to hold people accountable for fulfilling their role properlyProactively seeks out things that need to be done

Masters Of Business Administration, Business Administration, Franchising Concentration, Sophomore

Activities and Societies: International Business Student Association | Director of Membership & Recruiting American Marketing Association.

High School Diploma