Information Technology Engineer
Current- Provide hardware and software troubleshooting, ensuring timely solutions for end-users.- Provide end-user support and manage ticketing systems.- Seek and implement IT solutions for the organization.- Build, configure, deploy, and maintain PCs/laptops; manage repairs and device solutions.- Configure and troubleshoot organization-wide printers, telephones, and PBX systems.- Troubleshoot and maintain textile industrial machinery- Perform network configuration, cable management.- Oversee Active Directory user lifecycle (creation, modification, deletion).- Microsoft 365 administration and security monitoring and mitigating potential threats.