Founder of Solvix AI.

Job Description:Lead a team through development, implementation and continuous improvement of the Transcription production workflow.Run the day-to-day performance and attendance of the staff in accordance with the set Transcripts goals and Company policies.Maintain weekly & monthly meeting goals and reports for Transcription Operation Leads and upper management.Provide timely feedback, mentorship and constant improvement for improving quality, productivity and overall work… Show more Job Description:Lead a team through development, implementation and continuous improvement of the Transcription production workflow.Run the day-to-day performance and attendance of the staff in accordance with the set Transcripts goals and Company policies.Maintain weekly & monthly meeting goals and reports for Transcription Operation Leads and upper management.Provide timely feedback, mentorship and constant improvement for improving quality, productivity and overall work performance.Maintain a high level of subject matter expertise related to content set, including knowledge of internal applications & tools.Effectively use LEAN and Automation tools to drive process optimization and efficiencies.Proactively catalogue and provide mitigation steps for existing quality issues.Monitoring and managing internal/external data issues and/or client queries.Preparing and conducting development reviews/appraisals. Show less