Christopher Carrier Email & Phone Number

Cambridge, Massachusetts, United States

Paris, France, FR

Leading IT for all R&D Labs in the US & Canada including Science Instruments and Storage Devices.

Paris, France, FR

• Liaison for Research, Translational, Medical Clinical & Pre-clinical needing Azure, AWS or GCP services which provided more cloud technology platform choices previously not available on legacy datacenters.
• Drive innovation including leading SaaS & Cloud tasks for R&D reducing time to deliver technical services.
• Managed technology providers & vendors to deliver on project goals ahead of contractual SLA’s.
• Worked with all enterprise service delivery teams to help define technology standards which reduced support costs by %30 compared to non standard offerings.

Paris, France, FR

• Brought in High Computing Platform to reduce new Flu Vaccination formula from 3 weeks to just hours.
• Member of Genzyme’s IT Tech Board tasked with assessing and evaluating technologies being proposed.
• Technologies include: HP Blades, HP-UX, HP-SAN(XP and EVA), EMC-NAS, MS Windows, MS SQL, VMware, Isilon, MS Exchange Email, MPLS WAN, VOIP, Cisco POE Switches & Routers, B2N VPN, Avaya Telecomm, IBM Lenovo laptops.

US

• Gathered requirements for all aspects of Infrastructure including servers, storage, backup, data center, network, facilities, messaging platforms and engaged all SME’s to deliver solutions.
• Saved over $370k/annually from reducing power & cooling consumption by virtualizing server environment.
• Network operations supervisor of 8 support technicians and successfully led transition to offshore team.
• Published Enterprise Infrastructure Quarterly report highlighting major initiatives including cost savings.
• Create Excel macros to extract data & produce Windows 10 upgrade status reports for senior management.

Boston, Massachusetts, US

• Planned for, supported and executed all required Disaster Recovery and Business Resumption tests based on SLA’s
• Responsible for Capacity Planning, Piloting and UAT testing for approved technology projects
• Led team that managed storing all IT SOP’s, licensing agreements, SLA’s and Business documents within Documentum.
• Provided guidance on technology solutions involving implementation of applications requiring databases residing on both UNIX & Windows
• Maintained all data retention of Documentum content and source code per audit and compliance requirements
• Gather and document technical business initiatives to be used in delivering technology solutions including business process, document retention and application code control.

Charlotte, NC, US

• Planned for, supported and executed all required Disaster Recovery and Business Resumption tests based on SLA’s
• Ran pilot and rolled out Microsoft clustering running on HP servers.
• Created standard desktop images with support documentation for FX, Fixed Income and Global Markets.
• Designed and rolled out storage replication of data from Boston production data center to Waltham DR data center.
• Led engineering teams that supported Windows based technology. Define long and short term objectives; policy implementation, oversee daily operations, coordinate service and support contracts, research new and evaluate.
• Worked with Unix and DBA resources to support new SQL, Sybase and Oracle servers, for numerous projects as well as piloting and testing SQL Clustering.

US

• Conducted needs analysis then designed and deployed Windows Server solutions for in-house and vendor apps.
• Lead and guide 4 junior engineers and consultants for 2nd and 3rd level support of entire NT environment. Also oversee 2 junior engineers to Evaluate, Test, and Deliver hardware and software solutions on Windows NT 4.0.
• Led engineers that ran audit testing, latest OS patch levels, security remediation and virus updates.
• Facilitated the move of London and Hong Kong offices to new Bank of America environment, including archiving data..

US

• Responsible for testing, evaluating, certifying all LAN/ WAN hardware and software, for use in the corporation. Produce installation documents, and pilot products in all business units.
• Software included: Windows 95, NT 3.51, SQL 6.5, OS/2, Banyan Vines 5.x, ENS, NetWare 4.x, NetWare Telephony Services, Frame Relay, Communication and Network Software.
• Supervise Help Desk supporting 280+ servers and 24,000 clients, both PC and MAC.
• Responsible for installing, upgrading and supporting Banyan and Novell Servers
• Supported application developer environments including desktops and troubleshooting their customized application.
• Responded to level 1 and 2 tickets for LAN server and desktop and peripheral issues.

Boston, MA, US

Responsible for Design and develop computer system standards for CSU staff including computerized project tracking systems.Support LAN for department from wiring to desktop.Consult with technical staff to design a link to DCPO's Wide Area Network using Ethernet technology with Cisco Routers. Research and design layout for the purchase of a Local Area.

Bachelor Science, Computer Science

Education record

Diploma, Building Construction Technology