Mani7Est-Daniel Ababio Email & Phone Number

London, England, United Kingdom

Managing assigned cases to provide resolution for residents.

London

Raising and following up queries raised between the NHS and technology suppliers.

Planning repair appointments for Hyde Housing residents and managing the diary to ensure operatives attend scheduled appointments.

Raising repairs for Hyde Housing Association.

Croydon, England, United Kingdom

Dealing with inbound calls, raising repairs and sometimes raising complaints using various software.

Vauxhall, England, United Kingdom

Issuing late slips, ensuring registers were completed on time, contacting parents to inform them of their child's absence, producing weekly reports.

Wallington, England, United Kingdom

Stock replenishment, code checking, working on checkouts and self-checkouts.

Mansion House

Responsible for team on night-shift to receive delivery and replenish stock. Also responsible for training and Health & Safety legal compliance.

Understanding the key components and active ingredients in medicines, to differentiate between similar medicines and advice customers of the appropriate medicines and dosages for their specific queries.

Wandsworth, England, United Kingdom

Training, coaching, developing colleagues, planning schedules, daily briefings, stock ordering and warehouse management etc.

Wandsworth

Customer Services Trade Union Representative at StoreExperienced different Departments including Counters, Fresh Foods, Night-Shift, HR (Human Resources) & GM (General Merchandise)

Sales & Customer Services

Sales

Diploma Of Education, Psychology, Distinction

Diploma Of Education, Mental Health, Distinction

Positive Psychology, 88%

Understanding the theory and practical applications of Positive Psychology and how it relates to mental stability and wellbeing.

Cognitive Behavioural Therapy, Distinction

Cognitive behavioural therapy is a psycho-social intervention that aims to reduce symptoms of various mental health conditions, primarily.

Personal Development, Excellent (Above 90%)

Helping to develop a positive mindset, adopt positive behaviours and communications to facilitate personal growth and development in all.

Life Coaching, Excellent (Over 90%)

Life coaching involves active listening, empathy, and understanding, to help people become better versions of themselves and achieve their.

Bachelor Of Business Administration (Bba), Human Resource Management, 2:1

Activities and Societies: Student President YEAR 1 Studied units including Working with Spiritual & Emotional Intelligence, People.

Gnvq Advanced, Information Technology

Activities and Societies: Talent showcase - Performed the song 'Deft to the mic' Studied GNVQ Advanced Information Technology