• Lead a team of talented, Senior Managers, Senior Associates, and Associates • Plan and implement strategies to increase productivity• Cultivate positive image by developing partnerships with businesses, and communitygroup• Create company training to train new staff and develop current staff• Lead implementation of new projects and company procedures• Recruit, hire, and train employees on operations, productivity, and performance expectations• Oversee strategic field decision-making to develop, enhance and enforce business mission• Develop and maintain strong business relationships between departments• Develop, implement, and maintain a dynamic, field plan, allowing stakeholders to maximize voter contact and engagement opportunities• Implement multiple offices nationwide, focusing on strategic expansion & maintaining top performance• Write and enforce company policies that improve processes and staff accountability

Managed a special petition collection project to increase state revenue and jobs for voters whilereducing costs and streamlining processes.Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestoneupdates.Helped team members improve productivity and performance through hands-on coaching in order toachieve company objectives.Uncovered issues to determine solutions and assist program participants.Designed and implemented standard operating procedures in various departments for optimalefficiency.Delivered conflict resolution by moderating disputes and grievances between parties with goal ofspeedy and fair resolution.Coordinated departments in planning and executing interdepartmental integration of program plansand projects.Cultivated relationships with senior executives, program partners and sponsors to maintain stability inprogram support, funding and overall direction.

Government Contracting SpecialistShared mission of organization with public through successful community outreach and marketing strategies.Planned and implemented strategies to increase funding through various approaches.Cultivated positive corporate image by developing partnerships with media, business and community groups.Improved training to reduce knowledge gaps and eliminate performance roadblocks.Strengthened company business by leading implementation of new projects and procedures.Recruited, hired and trained employees on operations and performance expectations.Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.Organized and oversaw capital improvement projects to maintain business viability.Defined quality metrics and KPIs by checking RFI and RFP processes.Oversaw strategic business decision-making to develop, enhance and enforce business mission.Developed and maintained strong business relationships between departments.Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.Built referral pipeline by remaining active with community and establishing referral networks and resources.Balanced organizational and employee needs when developing fair and equitable human resources policies.Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.Built relationships with strategic partners leading to business development opportunities.Recruited and hired talented professionals with drive and dynamic skills to build success within organization.Established new workflow and employee training processes to improve operational efficiency.

Oversaw project management for Voter Registration Project and coordinated requirements, schedulingand execution.Established training systems and programs for each state's procedural need.Coordinated operations and communications between cross-functional areas resulting in enhancedField discipline and operability.Conducted Site Visits and assisted in capacity building along with staff developmentEstablished operational priorities to meet contractual requirements on time and within budget.Identified and assessed risks and deployed proactive mitigation plans that met budgetary parametersand resolved safety issues.Utilized strong public speaking skills when delivering concise presentations during all staff & all statetrainings.

Collaborated with team members in developing best practices to support company objectives.Analyzed team performance on weekly basis through review of in-depth reports.Participated in round table discussions to brainstorm business strategies.Cultivated and maintained industry relationships and customer partnerships to capitalize onopportunities and maximize business success.Worked with management staff to evaluate goals and create implementation strategies.Increased community awareness of wage disparity in Southeast Pennsylvania.Conducted outreach to local community leaders and progressive organizations and assisted with localand regional on-site events.Equipped groups of people and inspired institutions to work toward achievement of commonlyarticulated goals through collective action.

Implemented community outreach and engagement plans to reach vulnerable communities.Developed engagement and outreach metrics to solicit community engagement.Collaborated with community-based organizations and key stakeholders to address communityinitiatives.Planned and managed different community meetings, public forums and outreach events.Facilitated weekly meetings to discuss internal operational issues with staff, current events, impactingcommunity and advocacy.Tracked data using spreadsheets to record pledges, phone calls and canvassing.Mentored organizers in optimal field relations to meet operational needs.Recruited, trained and managed 27 organizers as well as 63 volunteers with aim of equipping teams toindependently organize events and campaigns.Spearheaded and managed 12 volunteer events such as phone banks and voter registration drives.Anticipated workflow and created employee schedules accordinglyResponsible for ballot initiatives receiving 70 percent approval

Researched disciplinary and grievance issues and recommended optimal courses of action.Interpreted contractual agreements for employers and employees to support collective bargaining andlabor relations processes.Gathered information and statistics for economic and labor-related proposals.Trained personnel on how to interpret and administer labor contracts.Testified in legal proceedings to discuss labor relations and labor contracts.Worked successfully with diverse group of coworkers to accomplish goals and address issues relatedto our products and services.Exceeded customer satisfaction by finding creative solutions to problems.Improved operations by working with team members and customers to find workable solutions.Managed employer and union member relations, processed grievances and resolved disagreements

• Supervised on- the-ground volunteer canvassing and other activities.• Created campaign field plan and organized related events.• Represented campaign at various community venues.• Trained staff in VAN, the use of VAN integration, and MiniVAN implementation• Ensured achievement of field goals through motivation of trained organizers.• Increased voter turnout by 5.5 percent.• Ran quality control on all staff phone calls for integrity and compliance.• Served as the last line of inspection for vote by mail and voter registration forms.

Gathered, organized and input data into VAN for use in tracking and analyzing trends.Implemented community outreach and engagement plans to reach vulnerable communities.Developed engagement and outreach metrics to solicit community engagement.Conducted interviews with people from target populations to listen to concerns and amplify group'svoice.

Walked over 7 miles daily to obtain signatures and register voters.Utilized organizational knowledge and persuasive speech to sway public opinion.Promoted Obama campaign directly to over 5000 voters across 4 regions.Interacted sensitively, effectively, and professionally with individuals from diverse cultural,socioeconomic and educational, sexual, gender, and religious orientations and backgrounds.Communicated clearly and listened attentively throughout interview process to facilitate exchange ofinformation.

Worked in small groups to accomplish complex goals within tight deadlines and standards.Displayed leadership in accomplishing assignments and learning new skills.Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.Followed orders and carried out mission directives with professionalism and compassion despitechaotic and emotionally stressful circumstances.Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.Deployed to areas of civil unrest to provide security services to various fire and police departments andcities.Maintained orderly, clean and fully repaired personal equipment.Conducted mobile and foot patrols to secure areas and promote safe communities.