As the General Manager at West Van Irrigation, a small business on the North Shore specializing in Irrigation and Landscape Lighting, I am responsible for overseeing day-to-day operations and driving business development initiatives to achieve growth and success for the company. In this role, I work closely with our team to ensure we are delivering high-quality services and building strong relationships with our clients.One of my proudest achievements as General Manager is developing and implementing a successful 3-year growth plan for West Van Irrigation. This involves identifying new market opportunities and implementing strategies to reach and engage new customers. We also streamline our operations to improve efficiency and profitability, while maintaining our commitment to high-quality service and customer satisfaction.Additionally, I play a key role in driving operational efficiency at West Van Irrigation. I work closely with our team to implement best practices and modern technologies, resulting in improved productivity and increased efficiency.Overall, my experience as General Manager at West Van Irrigation gives me a deep understanding of what it takes to build and grow a successful local business on the North Shore. I am committed to using this expertise to help West Van Irrigation and the team achieve their goals and thrive.

As the Chief Operating Officer at Podium Mobile Detailing, I oversee key aspects of the business, including HR, marketing, systems operations, business development, and strategic partnerships. My comprehensive approach to management allows me to drive growth and success for our organization, while ensuring smooth operations and fostering a collaborative work environment. With a strong focus on strategic planning and execution, I help position Podium Mobile Detailing as a leader in the industry.

As a seasoned recruiter at Destination Canada, I have been responsible for managing the ATS system and collaborating with hiring managers to understand position requirements. By refining job descriptions and requirements, I developed effective sourcing strategies using both paid and unpaid advertising options. My expertise also extends to determining assessment criteria, screening candidate applications, and ensuring a positive candidate experience throughout the hiring process, including onboarding. Additionally, I played a key role in creating and maintaining recruitment templates, policies, and procedures to streamline the organization’s staffing efforts and satisfy regulatory compliance requirements.

As a Marketing Manager at PGIC Vancouver, an ESL school, I have successfully led marketing, student recruitment, counseling, and agent management initiatives for the Middle Eastern market. Working closely with the academic manager and site director, I have been responsible for creating and updating advertising and promotional materials to boost student registration and agent engagement. My expertise also includes managing administrative, compliance, and record-keeping tasks, as well as database management and reporting for business planning purposes. Additionally, I have assisted in developing and maintaining student-related policies and procedures while ensuring compliance with all regulatory measures.

As an HR Executive at Marico Ltd., an FMCG specializing in hair care products, I reported to the regional HR Director and directed HR operations, talent management, compensation and benefits, and organizational development. I played a key role in recruitment and talent acquisition for various positions, managed corporate reporting for HR data dashboards, and prepared payroll data in collaboration with the finance department. Leading the administration of performance management processes, I also supervised plant/factory HR representatives for legal and administrative operations. My contributions included furnishing data for compensation and benefits surveys, providing post-survey reports, and analyzing management needs. Notably, I delivered an HR analytics dashboard to management, facilitated key hires, and launched a performance management tool with supporting training and documentation across three locations—HQ and two factories.