Ma. Angelica D. Email & Phone Number

Makati, National Capital Region, Philippines

Program Coordinator & Training Co-Facilitator

Makati, National Capital Region, Philippines

Training Delivery and Design - Facilitated and delivered product trainings to leadership, managers, staff level, and other stakeholders - Developed, coached, and supported CS team in attaining targets and goals - Overall responsible for effectively managing all learning activities including team alignment on processesProgram Coordination - Worked in partnership with the company’s Business Development team and IT Development team in developing modules and presentations for new products and enterprise projects Customer Service and Leadership - Worked in Email and Chat Support channels in absence of training responsibilities

Makati City, Philippines

Program CoordinationBusiness Research and Report WritingTraining Content Research and CreationTraining Delivery and PresentationResource Speaker for Cross-Cultural Training (PH Culture) for Expats Trainings Facilitated / Co-Facilitated / Supported:- Mindful Leadership and Emotional Intelligence- Cross Cultural Communication - Design Thinking- SECI Model- Briefing on Daily Life and Adjustment in the Philippines for Expatriates- Business Leader Development Program (Leadership Styles, Assertive Communication, Etiquette)

Pasig City, Philippines

* Academic Research: Design, Data Gathering, Data Analysis, Presentation* Coordinator and Leadership Team Member for Western Association of School and Colleges (WASC) Accreditation Visit to the school

Bachelor Of Science - Bs, Psychology

M.A. Psychology, Developmental And Child Psychology