Mabel Arhin Email & Phone Number

Bentonville, Ar

• Developed and maintained Tableau dashboards to track key performance indicators (KPIs) for sales, inventory, and customer demographics, resulting in a 15% increase in sales efficiency.• Collaborated with cross-functional teams to identify business requirements and translated them into technical specifications for ETL processes, ensuring seamless data integration across systems.• Implemented advanced analytics techniques using Python and SQL to uncover trends and patterns in customer behavior, resulting in targeted marketing campaigns and a 10% increase in customer engagement.• Managed Jira projects for data analytics initiatives, coordinating tasks and timelines to ensure project delivery within scope and budget.• Conducted regular data quality assessments and implemented data governance processes to maintain data accuracy and integrity across multiple data sources.• Collaborated with vendors to evaluate and implement new tools and technologies, such as Snowflake, to enhance data storage and processing capabilities.• Provided ad-hoc analysis and insights to senior management, supporting strategic decision-making and business planning initiatives.• Developed complex SQL queries to extract data from Snowflake and implemented ETL processes to transform and load data into Tableau for reporting and analysis.• Led training sessions and workshops to educate business users on Tableau functionalities, empowering them to leverage self-service analytics capabilities.

Accra, Greater Accra Region, Ghana

• Created complex visualizations using Tableau to analyze customer segmentation trends at Stanbic Bank, resulting in targeted marketing strategies that increased customer engagement by 20%.• Collaborated with cross-functional teams to gather requirements, design data models, and deliver actionable insights through Tableau visualizations that supported strategic decision-making.• Automated daily/weekly reports using Tableau Server subscriptions to deliver key performance indicators to stakeholders promptly.• Utilized Power Query Editor in Power BI to clean and transform raw data from Snowflake databases for reporting purposes, ensuring data accuracy and consistency.• Optimized Power BI reports by fine-tuning queries, reducing load times, and improving overall performance for end-users across different departments.• Integrated Jira with Power BI for project management reporting, enabling stakeholders to track project progress and resource allocation effectively.• Provided training sessions on Power BI functionalities and best practices while documenting report development processes for knowledge sharing within the team.• Developed custom visualizations in Power BI using Python scripts to enhance data storytelling capabilities for executive presentations at Stanbic Bank.• Integrated data from multiple sources including Excel spreadsheets, SQL databases, and APIs into Power BI datasets for comprehensive analysis of operational metrics.• Automated report generation processes in Power BI using scheduled refreshes and dataflows to provide up-to-date insights on sales performance trends at Stanbic Bank.

Master Of Public Administration - Mpa, Public Administration, 3.923

Coursework: Managing Organizations for Public Service Evolving Database Information and Communication Technologies, Standards and Lab I.

Master Of Business Administration - Mba, Business Administration And Management, Finance, 4.0

Activities and Societies: Delta Mu Delta Honor Society in Business The National Society of Leadership and SuccessCoursework:

Bachelor Of Arts - Ba, Political Science And English, First Class Honors