Effective communication with internal and external stakeholders to ensure orders are processed smoothly, must liaise with the purchasing team to find out lead times on pending purchase orders with suppliers, and with the warehouse to ensure stock queries are dealt with and special requests from customers are passed on. As well as chasing up suppliers directly for shipment updates and relaying updates to customers. Independent time management, solely responsible for ensuring all orders received via email and phone before 2pm are promptly entered into Sage, and uploaded to the warehouse’s order software in order to fulfil next day delivery promise to customers placing orders prior to this time. Utilising internal spreadsheet databases effectively, solely responsible for ensuring ‘Delivery ETA Spreadsheet’ is accurately completed every day which requires communication with suppliers to obtain delivery updates and communicating any delays with customers in a timely manner.

Assisting team with patient care, including procedures such as blood tests, orthopaedic exams, vaccinations, microchipping and general animal welfare, as well as preparing prescriptions for the Veterinarian’s approval. In a small practice it was an ‘all hands on deck’ approach and required a team ethos and support mentality.

Managing caseload and working to monthly targets, managed time efficiently and organised schedule to ensure projects were progressing and clients were frequently communicated with to provide case updates. Ensured time was spent evaluating the pipeline and ensuring new work was coming in to fulfil future targets. Leading projects with appropriate support, applied effective problem solving skills to research possible solutions to problems and roadblocks and ways to overcome them before seeking supervisor support, to ensure meetings with supervisors were most productive. Came with a plan for approval rather than no plan at all.

Predominantly conveyancing based, handling Post Completion and dealing with drafting legal correspondence and producing Compliance Certificates on behalf of management companies and freeholders in order to satisfy restrictions on titles. This role requires high accuracy and attention to detail to prevent requisitions.Efficient communication is paramount whilst liaising with all stakeholders, particularly solicitors, as a variety of documents and fees are needed from the buyers and sellers, everything must be received and correctly executed to prevent mistakes.Adaptability is key, as this role involves dealing with both laypersons with limited legal knowledge and solicitors at other firms, both over the phone and email correspondence, the approach must be appropriate and professional to quickly assess the caller's needs and how to assist.

Management organisation skills by supervising the store and setting targets to drive sales and KPIs. Motivated the team to push the loyalty scheme, in order to expand a long term customer base.Resilience and desire to develop shown by recognition of success, offered a contract increase and more responsibility.Problem solving which required last minute adaptations to be made to rotas, in order to solve staff shortages as a result of Coronavirus.

Communication and diplomacy skills developed by negotiating many sales over the phone and in person. Successfully promoted services and products to customers which resulted in high praise from management and clients.

Organisation skills displayed by managing the lesson schedules and devising a rolling break system to ensure the ranch was sufficiently staffed throughout the day.Passion for speaking to new people shown as new children arrived at camp every two weeks, therefore quickly establishing a rapport and gaining their respect was crucial in order to achieve a safe and productive environment for all ages.Flexibility and a positive attitude applied by being asked to work as a camp counsellor for a two week session after a staff member left unexpectedly. Successfully adapted to this role and received a certificate of appreciation from management for ‘going above and beyond’ as a result.

Self development rapidly progressed by completing supervisor training within weeks of starting in order to replace a departing staff member. Recognised for competency in this role and highly praised in a performance review with management.

Teamwork shown by alternating between departments as needed in order to support the additional team requirements.