CCBC offers the region’s most expansive selection of degree, certificate and workplace certification programs that prepare students for transfer, job entry and/or career advancement in local job growth industries such as business, education, health care, information technology, cybersecurity, construction, and transportation. Each year, nearly 63,000 students enroll at the college’s main campuses, extension centers and online. CCBC graduates take advantage of tremendous tuition savings and guaranteed transfer to University of Maryland system schools, while graduates of the CCBC Honors program transfer to many of the nation’s most selective colleges and universities, often on scholarship.

- Hire, train, supervise and manage a team of 8-10 recruiters. 25% override of the entire team Commission. -Updated the recruiting process to minimize resources while effectively filling the positions in a timely manner. Prior process required 1 hour of onboarding per candidate, and was able to reduce it to 20min per candidate while still getting all the necessary paperwork. - Ensured the recruiters met and exceeded metrics consistently as assigned and expected by the department. 12 hires each weekly and $25,000 gross profit. Recruiters made $75 weekly if they met their goal and $100 if they surpassed it. 4% of any gross profit over $25,000 monthly. - Develop recruitment metrics and evaluate effectiveness. - Conduct daily and weekly team meetings guiding them on the goals that need to be attained. - Enter and manage job orders in ATS and multiple job boards to attract candidates to apply for job openings. - Research the best job advertising techniques for current openings. - Created and implemented sourcing strategies. -Evaluated the ATS and saved time and resources in onboarding and managing candidates in one place. Prior system was not able to onboard or post job openings from the same platform. - Approve department hours, manage payroll issues and employee relations.- Submit employee verifications to the needed agency like the Department of State. - Advise other managers on proper interviewing methods using statistics and past experience. - Attend career events and job fairs in order to promote and market the organization. - Suggest ways to improve the employer's brand by coordinating content and marketing on social media.

- Responsible for hiring C-level roles like Chief Engineers and Chief Management Roles. Compensated an extra 5% of direct placement fee. Goal was 5 hires a month. - Managed a team of 20 full-cycle Recruiters. 50% override of the entire team Commission. - Ensured the recruiters met and exceeded metrics consistently as assigned and expected by the department. 20 hires each weekly and $45,000 gross profit. Recruiters made $10/hire weekly and 10% of any gross profit over $45,000 monthly. - Conducted weekly team meetings guiding them on the goals that need to be attained- Responsible for invoicing and collecting on the client’s past due accounts. - Taking job orders and clearing candidates on job openings. - Handling customer service related issues that arise. - Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement. - Responsible for maintained office operations; prepared payroll; maintained all correspondence via email and phone correspondence; designed and implemented filing systems; reviewed and approved supply requisitions; assigned and monitored clerical functions, as necessary. - Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

- Review, update, and revise company hiring practices, vacation, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations. - Responsible for handling employee relation job duties including but not limited to counseling employees and managers, serving as the liaison between managers and employees, conflict resolution, corrective action plan implementation. - Developed recruitment programs to successfully increase minority recruitment and meet affirmative action requirements. - Tracked the employee hours and evaluations for compensations, bonuses, rewards and raises, updated information, as necessary.

- Assist community members with benefit screening and questions. - Assisted clients with services like energy assistance, housing, and earned grant money for necessities.