Martin Benda Email & Phone Number

2016 - 2020 Market Manager at Kuoni Group Travel Experts2015 - 2016 Incoming Department Manager - OK Tours, Prague, Czech Republic2014-2015 Askiburgion project within M.B.A. Finance at the Jeseniky Region, Czech Republic2012-2014, Business Travel Dept. Manager - Senator Travel, Meetings&Incentives2011-2012, Product Manager - Exim Tours, Bulgaria, Italy, Cuba, Dominican R., Spain, VIP clients09/2006 – 2011, Area Manager for Bulgaria&Romania, (also active in Macedonia & Serbia) CSA - Czech Airlines09/2005-08/2006, Business Manager, CSA, Prague,responsible for fullfilment of the business plan (Eastern Europe), business cases for new routes, negotiation with foreign airlines (e.g. Aeroflot, Aerosvit, Belavia ), leading a Work Group of specialists from various CSA depts. to coordinate activities within EE region.08/2004-08/2005, Contact CentreSupervisor, CSA, Prague,responsible for day-to-day agenda of the contact centre, cooperate within CSA on process optimalization and implementation of new products, updating knowledge banks, processing and evaluating of performance statistics, coaching agents, cooperating with TA and key accounts 1/2001-7/2004, Reservation and Ticketing Manager, CSA, New Yorkresponsible for reservation department work at CSA NY office, responsible for service level and training of outsourced callcentres dedicated to Czech Airlines, handling of group reservations, yield control, communication with IT/Telco providers.4/1998-12/2000, Revenue and Yield Controler, CSA, Prague responsible for flights setup to maximize revenue: Benelux and Austrian routes.9/1996-3/1998, English Teacher, part of citizen service, Grammar School, Příbram11/1992-12/1994, International Dept Assistant, National Drugs Intelligence Service, Home Office, Prague, translator/interpreteur from/to EnglishSpecialties: Team leader, marketing budget planner, holder of the budget, cost planner, project palnner, negotiator with commercial and state bodies/authorities.

Listed skills include Business Planning, Tourism, Negotiation, Sales Management, and 28 others.