Matthew B. Email and Phone Number

Enjoying my second stint here at BLVD, in my current role, I am responsible for leading a team of sales representatives who leverage cutting-edge AI-driven sales tools. Our primary objective is to ensure the highest level of efficiency and effectiveness within our team. We specialize in presenting our services to realtors and HR directors through live video and video messaging platforms.One of my key responsibilities is to continuously explore innovative strategies to combat unethical brokers and deceptive 1-truck carriers prevalent in our industry. Through the use of information and data presentations, as well as video messaging tools, we aim to educate consumers and raise awareness about the pitfalls and risks associated with unreliable service providers. By providing valuable insights and transparent information, we empower our clients to make informed decisions and choose trustworthy partners in the moving industry.

I specialized in creating personalized plans for couples and groups visiting the city. I assisted them in making informed decisions about their itinerary, including tours, parties, limo and party van rentals, day and night club experiences, EDC Vegas, major sporting events, and weekend activities in general. I leveraged my extensive network and connections to maximize complimentary options and provided them with access to casino hosts. Additionally, I coordinated expedited ticketing, entry, and a range of VIP services to enhance their overall experience.

During my initial tenure at BLVD, I held a multifaceted role encompassing sales management, training, in-home estimations, realtor presentations, and active participation in networking events. This diverse range of responsibilities allowed me to contribute to various aspects of the company's operations and foster strong relationships with key stakeholders.As a sales manager, I provided leadership and guidance to a team of sales representatives, leveraging my experience and expertise to enhance their performance and drive sales growth. I implemented effective training programs that equipped the team with the necessary knowledge and skills to excel in their roles. Conducting in-home estimations was a crucial aspect of my role, as it involved visiting clients' residences to assess their moving requirements, understand their specific needs, and provide accurate cost estimates. This involved meticulous attention to detail, thorough inventory assessments, and consideration of any specialized packing or handling requirements. Through these estimations, I was able to instill confidence in our clients by demonstrating our commitment to providing transparent and reliable pricing.Realtor presentations played a significant role in expanding BLVD's clientele. I effectively communicated the unique value propositions of our services to realtors, highlighting our expertise in handling complex relocations and our dedication to delivering exceptional customer experiences. These presentations served as an opportunity to build strong partnerships with realtors, enabling us to tap into their networks and acquire valuable referrals.

During my tenure as Director of Sales and Business Development for the Los Angeles branch at Golan's, I played a key role in its launch. I implemented a new CRM system, recruited and trained a dedicated sales assistant and appointment setting team. I personally conducted in-home visual estimates, ensuring accuracy and meeting customer expectations.As part of my responsibilities, I oversaw move crews, especially during VIP moves. Notable clients, including the late Don Rickles and his daughter, actor Morris Chestnut, and Tori Spelling, entrusted us with their moves. Due to confidentiality agreements, I am unable to disclose the names of other high-profile clients, but their satisfaction with our services attested to our professionalism and expertise.Overall, my leadership and contributions at Golan's Los Angeles branch were instrumental in establishing efficient operations and delivering exceptional customer experiences.

At Orion in Texas, we set out to revolutionize the moving service industry by prioritizing effective communication and exceptional move crews. We recognized that these two factors were critical in delivering a superior experience to our customers and surpassing the offerings of our competitors.Our team was dedicated to keeping our customers informed, addressing any concerns or questions promptly, and providing regular updates on the progress of their move. By maintaining open lines of communication, we ensured that our customers felt supported and confident throughout the entire relocation journey.In addition, we invested significant time and effort in assembling and training exceptional move crews. We understood that the quality of our crews directly impacted the success of each move. Our rigorous hiring process allowed us to select highly skilled and experienced professionals who were not only proficient in their work but also possessed excellent customer service skills. By focusing on communication and employing exceptional move crews, we were able to deliver a moving service that far surpassed our competitors.

Lyons Logistics marked my reentry into the moving industry following the .com boom. During this transitional period, the traditional advertising methods, such as the Yellow Pages, were no longer as effective, and online lead aggregating platforms like 123 Movers were rapidly gaining prominence as the primary source for generating leads and attracting customers.At Lyons Logistics, I embraced this shift in the industry landscape and adapted my approach to focus on leveraging online platforms and digital marketing strategies to generate leads and reach potential customers. By staying ahead of the curve and understanding the evolving trends in lead generation, I was able to effectively position Lyons Logistics in the digital space and attract a steady stream of customers.

During my time at Douglas Elliman, I served as a realtor and junior broker under the guidance of a tenured broker. This experience provided me with valuable insights into the real estate industry and allowed me to learn from a seasoned professional.As a realtor, I actively engaged with clients, assisting them in buying, selling, or renting properties. I gained expertise in market analysis, property valuation, and negotiation strategies, helping clients make informed decisions and achieve their real estate goals.Throughout my tenure at Douglas Elliman, I was dedicated to providing exceptional service to clients, ensuring their needs were met and their expectations exceeded. This experience helped me develop a solid foundation in real estate and prepared me for future endeavors.

As the founder and partner of our company in Israel, I led the establishment of a groundbreaking business that introduced an "American" style of service. Our focus was on international household goods transfers and comprehensive relocation services. We revolutionized the industry by emphasizing professionalism, efficiency, and a customer-centric approach. We secured lucrative contracts with renowned companies like Intel, Nokia, Nortel, and prestigious embassies, including the United States Embassy in Israel. Building strong client relationships was our priority, ensuring effective communication and personalized attention. Our success positioned us as leaders in the industry, setting a new standard for service in Israel.

I was employed by one of the top 10 largest Mayflower residential agents based in NJ to develop a commercial division (office moving) for Manhattan and New Jersey area companies. After assembling a staff that would convert leads to appointments, I would create new accounts and bid on contracts for major office moves. I estimated, planned and supervised all of my moves. Some of these Manhattan moves would require substantial manpower and logistical planning. Much more complicated than moving offices located in suburbs or rural areas. I built a team and ultimately developed a very competitive division in the busiest move market in the world.

During my tenure at Liffey, I held the role of a salesman and estimator, responsible for engaging with clients residing in upscale residences across New York City and Westchester. My primary objective was to conduct thorough visits, meticulously documenting inventory, estimating volume and weight, and evaluating the specific packing and crating requirements for valuable art and antiques. Based on this comprehensive assessment, I would then provide clients with detailed written estimates for both local and long-distance moves.One of the key factors that attracted me to Liffey was the company's esteemed reputation, renowned for its exceptional crews and an extensive list of loyal repeat customers. This reputation not only made my job more fulfilling but also instilled a sense of confidence in the quality of service I could offer to prospective clients. Being part of such a respected organization allowed me to excel in my role and fostered strong relationships with customers, who valued the expertise and professionalism that Liffey consistently delivered.

After completing my college education, I embarked on a journey from New Jersey to New York, where I secured a position as a mover at one of the most successful companies in New York during the 1980s. With a strong determination to excel, I quickly familiarized myself with the job and steadily advanced through the ranks, eventually earning the role of job foreman.During my tenure, I had the privilege of working with a company that boasted a fleet of 22 trucks. I distinguished myself as one of the top two movers within the organization, gaining a reputation for efficiently managing my crew and consistently delivering exceptional service that garnered high praise from our customers. This outstanding performance propelled my career growth, leading me to become the company's leading man and entrusted with packing and moving some of the most exclusive residences in the New York metropolitan area.I had the honor of handling moves for a variety of renowned individuals, including notable figures such as Malcolm Forbes, Woody Allen, Matt Dillon, Beverly De'Angelo, Lou Diamond Phillips, and many others. It was a source of great pride for me to undertake the transportation of delicate and fragile shipments, applying my expertise in packing and crating to ensure that every item arrived at its destination without a single scratch.