Michael Bledsoe Email & Phone Number

Washington, DC, US

Weaverville, NC, US

• Directly responsible for the supervision of 32 junior technicians in their daily tasks such as trouble tickets, equipment repair orders, public key infrastructure (PKI) token issue/revoke procedures, advanced data.
• Create, modify, and maintain, standard operating procedures (SOP) for the proper configuration and implementation of security hardened enterprise computer images.
• Design, configure, and implement a VMWare virtual server environment in a closed network containing virtual machines configured with Windows Server 2012 providing advanced operating system deployments utilizing Windows.
• Supervised the deployment of over 800 technical refresh assets replacing end-of-life systems throughout the Pentagon.
• Install, configure, and maintain Host-based intrusion prevention system (HIPS) and Host-based intrusion detection system (HIDS) technologies for over 8,000 computer assets. Ensure all client machines are configured.
• Supervise the proper creation, modification, and transfer of all user accounts within a robust Active Directory structure containing over 30,000 objects.

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• Led and supervised a team of 22 junior technicians in the completion of daily tasks including, server functionality tests, error log review, preventative maintenance on server hardware, clustering of high availability.
• Completed upgrades on all the existing physical servers from ESX version 4.0 to ESX version 5.0. Providing additional functionality and the ability to natively support Windows Server 2012.
• Planned, designed, and implemented advanced virtual machine deployment techniques effectively reducing the manpower and time required to implement new server projects.
• Ensured the daily maintenance, scanning and remediation of security vulnerabilities, and testing the functionality of over 85 virtual machine servers in 3 geographically different locations.
• Maintained the proper documentation and conducted validation of security clearances for all personnel working within the Headquarters Marine Corps Information Technology Branch workspaces.

• Led and supervised a team of 9 junior technicians in the completion of trouble tickets, preventative maintenance, asset accountability, and equipment repair orders.
• Ensured the proper creation and documentation of over 750 new user accounts.
• Installed and configured Windows Server 2003, Microsoft Exchange 2003, and a Network Attached Storage solution to support the organization for a 7 month deployment via Naval Vessel.
• Configured a Support Wide Area Network (SWAN) Satellite communication device to provide network connectivity while conducting military operations in a remote location.
• Responsible for the planning, development and implementation of network architecture changes, verifying routing configurations, configuring Access Control Lists (ACL’s), Firewall modifications, Asset procurement.

• Performed advanced systems installation, operation, integration and troubleshooting in order to maintain optimum data communication systems operations. Planned and supervised the installation, configuration and.
• Responsible for the planning, and execution of an enterprise solution to upgrade from Windows Server 2003 to Windows Server 2008 R2, building new Microsoft Exchange 2007 Servers and migrating over 12,00 user mailboxes.
• Coordinated over 90 Network Change Request and Authorized Service Interruptions ensuring that vital communication links between remote sites were maintained and improved.
• Configured and maintained a complex enterprise network supporting over 30,000 users. Conducted complex routing and switching, Quality of Service (QOS), and Voice Over Internet Protocol (VOIP) support.
• Provided end user support for enterprise email, file sharing, VPN technologies, PKI authentication, file encryption/decryption, and user access.

• Responsible for daily patching and remediation of security vulnerabilities in a mixed server environment consisting of Windows Server 2003, Solaris 10g, Microsoft Exchange Server 2003, and Retina Network Security.
• Configured, programmed, and maintained 5 Web Front End (WFE) servers, hosting mission critical webpages supporting the Marine Corps worldwide.
• Provided security and vulnerability patching for over 10,000 computer assets according to information assurance vulnerability alert (IAVA) standards and reported compliance following Department of Defense policies and.
• Maintained and documented updated server build Standard Operating Procedures and other required documentation.
• Responsible for the training and evaluation of 4 subordinate technicians, ensuring that the high standards of excellence were met by the whole team.