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Any executive team I join communicates better, establishes a unified strategy and operates more effectively when I’m leading Operations for the organization. I quickly and effectively bring order to chaos at all levels by using the right mix of hands on process, tools and organizational change. I love to build scalable organizations and am passionate about mentoring the leaders of tomorrow.My Teams:- Know their customers, are results focused and metrics driven.- Are talent magnets - attracting and keeping top talent- Feel a part of a team and able to come to work as their true selves.- Know and understand our shared vision and strategy of continuous improvement.- Feel empowered.- Are rewarded for excellent results.- Are always learning and growing professionally.- Always know where they stand and always have access to me.- Know that they have an advocate, feel supported and uplifted.One last thing - giving back is very important to me as I've been incredibly lucky in my career and have always felt a need to pay that forward. I've founded community outreach programs in my last three companies and run 100+ monthly service events over the last 15 years so be ready to roll up your sleeves and pitch in if we work together!Specialties: Revenue/Business Operations, Operational Strategy, Growth & Efficiency, Team Building/Mentoring, Company Strategy, Change Management, Process Design/Implementation
Edmentum
View- Website:
- edmentum.com
- Employees:
- 1373
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Svp, Transformation And OperationsEdmentumBoston, Ma, Us
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Vice President, Marketplace Operations & OptimizationUpside Jul 2023 - PresentWashington, District Of Columbia, UsUpside is a digital marketplace that connects millions of consumers with brick and mortar retailers nationwide. Since 2016, Upside's personalized offers have empowered individuals to gain greater purchasing power for their essential needs and helped businesses achieve measurable profits. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailers, the consumers they serve, and towards important sustainability initiatives. -
Svp Revenue, Customer & Business OperationsJobcase, Inc. Jan 2021 - May 2023Cambridge, Ma, UsManaged the operations that delivered 5 straight years of 25-40% YoY growth. Delivered strategy for and solutions to the company’s biggest operational challenges driving growth, customer satisfaction and cost savings. Used a mix of technology, process, outsourcing, and organizational alignment to optimize and automate efforts resulting in the right amount of rigor with minimal friction.End-to-end ownership of operational functions including Customer Ops, Revenue Ops, Business Ops, Customer Support, Data Ops, and Business Systems. -
Head Of Customer Success & Business OperationsJobcase, Inc. Feb 2016 - Dec 2020Cambridge, Ma, UsCreated the Customer Success and Business Operations functions at Jobcase, developing the strategy, teams, processes and systems. Scaled the organization from early “solution” and operational phases to more revenue focused value add roles with the help of better tooling, improved products and maturing best practices. Created and maintained a culture of continuous improvement with a team motivated to both deliver great results but also be a part of regular, positive changes to how they work.Founder and primary driver of Jobcase Cares corporate outreach program of monthly community service events.
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Vice President OperationsDataxu May 2012 - Feb 2016Boston, Ma, UsInitiating and growing operational functions within DataXu to enable the company to scale at an incredible pace while continuing to improve customer satisfaction and team efficiency. Focused on the right mix of technology, process and hiring (both local and off shore) to minimize cost without any sacrifice to quality. Designed and implemented a new framework for building company strategy, accompanying operations strategy and budget to support the delivery and execution.Managing all major vendor relationships/negotiations, centralized operational budgets and security/business continuity policies.Teams managed include Solutions Engineering, Customer Support, Customer Engagement Management, Systems Engineering, Program Management and IT.Founder and primary driver of DataXu Cares corporate outreach program of monthly community service events. -
Vice President Business & Technical OperationsJumptap (Acquired By Millennial Media) May 2007 - May 2012Boston, Ma, UsBuilding a scalable operations infrastructure and team to handle a maturing media startup's influx of new customers, products, and processes. Ensuring GTM teams were ready and prepared to sell and implement new products and features. Managing key client relationships and using market intelligence to increase our ad network's value. Promoted three separate times in five years.Teams managed include Technical Operations, Publisher Operations, Product Operations, Reporting, Project Managment and IT.Founder and primary driver of Jumptap Cares corporate outreach program of monthly community service events. -
Avp, Director Of Program OfficeAviva Aug 2004 - Feb 2007London, GbManaging the Program Office with direct oversight of all change & program management for all products & other strategic initiatives. Operational risk management; including corporate governance, incident management, & information security. Responsible for management of all corporate strategic project budgets & development of annual plans.Outreach Event Chair for Aviva Cares, community involvement program. -
Senior Project ManagerNexus Energy Software Apr 2003 - Aug 2004
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Engagement ManagerCentive Oct 1999 - Apr 2003Us -
ConsultantAccenture Jun 1997 - Oct 1999Dublin 2, Ie
Mike Abram Skills
Mike Abram Education Details
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Cornell UniversityCivil Engineering -
InseadCedep Management Development Program
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Harvard Business SchoolBuilding Competitive Advantage Through Operations
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The Tuck School Of Business At DartmouthGateway To Business Management
Frequently Asked Questions about Mike Abram
What company does Mike Abram work for?
Mike Abram works for Edmentum
What is Mike Abram's role at the current company?
Mike Abram's current role is SVP, Transformation and Operations.
What is Mike Abram's email address?
Mike Abram's email address is ma****@****axu.com
What is Mike Abram's direct phone number?
Mike Abram's direct phone number is +161775*****
What schools did Mike Abram attend?
Mike Abram attended Cornell University, Insead, Harvard Business School, The Tuck School Of Business At Dartmouth.
What skills is Mike Abram known for?
Mike Abram has skills like Start Ups, Cross Functional Team Leadership, Project Management, Leadership, Mobile Devices, Management, Analytics, Saas, Integration, Product Management, Mobile Internet, Strategic Partnerships.
Who are Mike Abram's colleagues?
Mike Abram's colleagues are Jesus Pena, Marianne Rowan, M.ed., Regina E., Jes Bean, Kamlyn Keith, Julie Schuh, Laura Fragomeni.
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