Mark Brice Email & Phone Number
@csuchico.edu
2 phones found area 484
LinkedIn matched
Who is Mark Brice? Overview
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Mark Brice is listed as Customer Success Specialist | Active Listening, Workflow Optimization at Cengage Group, a with 3281 employees, based in Holland, Michigan, United States. AeroLeads shows a work email signal at csuchico.edu, phone signal with area code 484, and a matched LinkedIn profile for Mark Brice.
Mark Brice previously worked as Customer Success Specialist at Cengage Group and Customer Success Specialist at Bloomtech. Mark Brice holds Master Of Arts, Counseling In Higher Education, Student Affairs Practice from University Of Delaware.
Email format at Cengage Group
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AeroLeads found 1 current-domain work email signal for Mark Brice. Compare company email patterns before reaching out.
About Mark Brice
With over a decade of experience in higher education and customer success, I am passionate about helping customers and fellow employees achieve their goals and thrive. As a Customer Success Specialist at BloomTech, I supported the onboarding, retention, and satisfaction of hundreds of customers using the company's innovative online learning platform. I leveraged my active listening, communication, and problem-solving skills to provide personalized and timely solutions, feedback, and guidance. I also optimized the workflow and processes of the customer success team, resulting in improved efficiency and productivity. Previously, as an Enrollment Coach at BloomTech, I helped prospective students enroll in the company's courses and programs, using my knowledge of the program offerings to help them decide which one to enroll in. Before joining BloomTech, I was an Assistant Director of Residential Life and Education at Hope College, where I managed the residential staff, programs, and policies, and facilitated the academic and social development of students. I hold a MA in Higher Education Administration from the University of Delaware, and a certification in Mental Health First Aid. I am eager to join a team that values diversity, innovation, and excellence, and that empowers people to reach their full potential.
Listed skills include Residence Life, Student Affairs, Research, Student Development, and 21 others.
Mark Brice's current company
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Mark Brice work experience
A career timeline built from the work history available for this profile.
Customer Success Specialist
Enrollment Coach
Assistant Director Of Residential Life & Education
Residence Community Coordinator
Lead and mentor a full-time professional Assistant Residence Community CoordinatorHire and train 70 Resident Advisors through Fall and Spring training periods (three weeks of training total)Supervise and evaluate 10 RAs serving 420 students in two residence hallsManage the student conduct process for almost 200 incidents annually including alcohol and drugsRespond to crisis situations through a five week on-call duty rotation for over 2,100 on-campus studentsCounsel and refer students with significant emotional stress to appropriate campus resources
Assistant Residence Community Coordinator
Hired, supervised, trained, and developed 10 live-in student staff through weekly individual and and team meetingsManaged and supervised two 24-hour service desks with an additional 20+ student employeesManaged a residential community of 210 students, mediating interpersonal conflicts, building maintenance concerns, and upholding community policies and standardsResponded to maintenance and building-related crises while on callCounseled and referred students with significant emotional stress to appropriate campus resourcesAdvised a hall council, developing its leaders while empowering them to put on community programsImplemented and designed a programming curriculum including events promoting diversity on campusDeveloped and fostered strong relationships across the campus community in order to put on stronger programsRevised and revamped recruitment, selection, and training mechanisms and procedures
Hall Director
Crew Member
Colleagues at Cengage Group
Other employees you can reach at cengage.com. View company contacts for 3281 employees →
Margaret Berryhill
Colleague at Cengage GroupTemecula, California, United States
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Diogo Da Silva
Colleague at Cengage GroupSão Paulo, Brazil
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Maria Boryczko
Colleague at Cengage GroupCanada
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Conor Allen
Colleague at Cengage GroupSpringboro, Ohio, United States
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Britney Grant
Colleague at Cengage GroupFlorence, South Carolina, United States
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Elisabeth Whitman Fredell
Colleague at Cengage GroupRaleigh, North Carolina, United States
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Grace Sullivan
Colleague at Cengage GroupPortsmouth, New Hampshire, United States
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Jim Kean, Ba, Csa
Colleague at Cengage GroupWoodstock, Ontario, Canada
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Mirka Arreola
Colleague at Cengage GroupSan Diego, California, United States
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Betty Eckler
Colleague at Cengage GroupIndependence, Kentucky, United States
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Mark Brice education
Master Of Arts, Counseling In Higher Education, Student Affairs Practice
Continuing Education, Accounting, A
Bachelor Of Arts - Ba
Frequently asked questions about Mark Brice
Quick answers generated from the profile data available on this page.
What company does Mark Brice work for?
Mark Brice works for Cengage Group.
What is Mark Brice's role at Cengage Group?
Mark Brice is listed as Customer Success Specialist | Active Listening, Workflow Optimization at Cengage Group.
What is Mark Brice's email address?
AeroLeads has found 1 work email signal at @csuchico.edu for Mark Brice at Cengage Group.
What is Mark Brice's phone number?
AeroLeads has found 2 phone signal(s) with area code 484 for Mark Brice at Cengage Group.
Where is Mark Brice based?
Mark Brice is based in Holland, Michigan, United States while working with Cengage Group.
What companies has Mark Brice worked for?
Mark Brice has worked for Cengage Group, Bloomtech, Hope College, California State University, Chico, and Office Of Residence Life, University Of Delaware.
Who are Mark Brice's colleagues at Cengage Group?
Mark Brice's colleagues at Cengage Group include Margaret Berryhill, Diogo Da Silva, Maria Boryczko, Conor Allen, and Britney Grant.
How can I contact Mark Brice?
You can use AeroLeads to view verified contact signals for Mark Brice at Cengage Group, including work email, phone, and LinkedIn data when available.
What schools did Mark Brice attend?
Mark Brice holds Master Of Arts, Counseling In Higher Education, Student Affairs Practice from University Of Delaware.
What skills is Mark Brice known for?
Mark Brice is listed with skills including Residence Life, Student Affairs, Research, Student Development, Public Speaking, Higher Education, Teaching, and Microsoft Office.
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