Mohammad Abukarim, Pmp® Acp® Rmp® Email & Phone Number

Amman, Jordan

• Managing VAS (Value Added Services) operational team to deliver cost effective operations whilst achieving the expected KPI performance.
• Establish operation methodology based on deep understanding of mobile internet and telecom VAS (Value-added Services) operation.
• Support service business development and service operation solution, business case development, commercial negotiation and communication.
• Dedication to service operation work, provide operation plan and implement routine operation flow.
• Monitor and analyze service operation data, provide promotion suggestion, communicate with respective team or department to coordinate operation flow.
• Support projects in terms of delivery plan, key milestone assessment as well as project governance.

Saudi Arabia

• Lead VAS operational team to achieve cost-effective operations and meet KPI targets.
• Develop operational strategies based on a deep understanding of mobile internet and telecom VAS.
• Support service business development, including solution development, business case creation, and commercial negotiations.
• Dedicate efforts to service operation work, providing operation plans and implementing routine operation flows.
• Monitor and analyze service operation data, offering promotion suggestions and coordinating with relevant teams or departments.
• Support projects by contributing to delivery plans, assessing key milestones, and ensuring project governance.

Jordan

• Set up Service Delivery Platform (SDP) and integration.
• Render new services and media promotions consultancy.
• Manage projects and carry out mobile applications consultancy.
• Survey for new markets and trends, and perform technical consultancy.
• Participate in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Research and implement new technological tools to optimize business process workflows.

Amman, Jordan

• Led projects and analyzed data to identify opportunities for improvement.
• Tracked and reported the status of projects on various teams, acting as a gateway through which work should be assigned to appropriate teams while ensuring that project scope is adequately defined.
• Demonstrated a software plan that meets the future needs of our commercial clients on technical challenges of industry demands, and rendered IT consultancy to clients.
• Managed Application Development Cycle (from the requirement, analyzing, development, to delivery and testing).
• Managed and developed Back-End activities / APIs and servers routines.

Amman, Jordan

• Facilitated analysis and Design of VAS applications (SMS, MMS, WAP).
• Worked on SMS voting, SMS content delivery solutions, and SMS bulk solutions.
• Developed SMS portals.
• Built MMS portal to deliver MMS created using SMIL.
• Developed SMS/MMS portals with MO & MT billing concepts.
• Developed mobile media/contents download portals.

Amman, Jordan

• Building MMS Portal to deliver MMS created using SMIL.
• Introduced agile methodologies and effective development best practices to division to enhance product development.
• Researched, designed, and implemented scalable VAS applications for SMS voting, SMS content delivery solutions, SMS bulk solutions, MMS, and WAP
• Developed SMS portals.

Amman, Jordan

• Maintained and modified Mecca portal modules when necessary.
• Coded websites using PHP/MYSQL languages.
• Conducted unit testing and review of website design for responsiveness, clarity, and effectiveness.
• Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.

Jarash, Jordan

• Functioned as the Network and System Administrator for the Faculty of Information Technology
• Performed the role of a technician in Avicenna Knowledge Center, Philadelphia University (E-learning UNESCO Project). https://www.philadelphia.edu.jo/centers/AvicennaCenter/avicenna/objectives.html
• Taught programming practical classes, and helped undergraduate students in their graduation projects.
• Assisted Professors with lesson preparation, by getting materials ready and setting up equipment and the needed software.
• Managed and monitored the placement tests for the new students, and prepared the computer laboratories with the needed software setups.