• Providing technical training and support to customers on all low voltage systems including CCTV, fire alarm systems, burglar systems, voice evacuation systems, Intercom systems, gate openers and more• Conducting thorough site surveys and audits to determine customer requirements and recommend optimal solutions.• Developing and delivering presentations and training sessions on low voltage systems• Providing technical input for RFPs and RFQs related to low voltage systems.• Coordinating with sales and engineering teams to provide effective and efficient solutions to customers.• Ensuring compliance with industry standards and regulations for all low voltage systems• Collaborating with product management to provide feedback on current products and identify opportunities for new product development.• Managing project timelines and budgets to ensure successful project delivery.• Providing technical support and troubleshooting to field teams during installation and commissioning of low voltage systems• Maintaining up-to-date knowledge of industry trends and advancements in low voltage systems technology• Developing and delivering presentations and training sessions on low voltage systems to internal and external stakeholders• Coordinating with contractors, vendors, and suppliers to ensure timely delivery and installation of equipment and systems.• Developing technical proposals, system architecture diagrams, and project plans.• Providing ongoing support to customers, including software updates and hardware upgrades.• Creating and maintaining project documentation, including project status reports and change requests.

• Leading and managing technical teams to deliver high-quality projects on time and within budget.• Designing and implementing security plans tailored to meet clients' unique needs and requirements.• Collaborating with clients and business development managers to identify technical and business requirements and provide innovative solutions.• Providing technical expertise and guidance to sales teams to ensure successful sales of products and services.• Responding to customer inquiries and proposal requests in a timely and efficient manner, while ensuring profitability.• Utilizing technical knowledge and skills to sell and promote products and services to customers in a professional and engaging manner.• Providing timely and effective technical solutions to clients to meet their needs and exceed their expectations.• Applying analytical and problem-solving skills to identify and solve complex technical problems.• Managing internal and external resources to ensure smooth workflow and efficient service delivery.

• Designing, installing, configuring, testing, servicing, training, and documenting a variety of electronic systems, including:o IP and analog CCTV systemso Video Conferencing systems o Access control systemso Metal detectorso Fire alarm systemso Mobile surveillance systemso PAVA systemso Burglar and intrusion systemso AV systems, including interactive screens and smart boardso Translating systems and discussion systems o Structured cabling systems (copper, Cat6, Cat6A, and CAT7, and fiberoptics)o Time attendance systems (Suprema)o Queuing systems• Conducting customer trainings and handover of installed systems• Providing technical support to clients and resolving technical issues in a timely manner