Mabutho Moyo Email & Phone Number

South Africa

• Customer Service: Provide excellent customer service to both walk-in and telephone customers. Assist customers in identifying and selecting the right automotive parts for their needs. Address customer inquiries, concerns, and requests in a professional and courteous manner.• Sales and Upselling: Actively engage in selling automotive parts and accessories to customers. Upsell additional products or services to enhance the customer's purchase.• Achieve and exceed sales targets set by the dealership.• Product Knowledge: Maintain in-depth knowledge of the automotive parts and accessories available in the inventory. Stay informed about new products, updates, and promotions. Provide accurate and detailed information to customers about product specifications, compatibility, and pricing.• Inventory Management: Monitor and manage the inventory of automotive parts. Perform stock control duties, including ordering, receiving, and organizing stock. Conduct regular stock checks and reconcile discrepancies.• Order Processing: Process customer orders for automotive parts and accessories. Coordinate with the warehouse or relevant departments to ensure timely order fulfilment. Generate invoices, receipts, and other relevant documentation for customer transactions.• Technical Assistance: Offer basic technical assistance and advice to customers regarding automotive parts compatibility and installation. Collaborate with the service department to address technical inquiries and provide solutions.• Database and System Management: Utilize computer systems and databases to access and manage parts information. Ensure accurate and up-to-date records of customer interactions, orders, and inventory levels.• Team Collaboration: Collaborate with other team members, including mechanics and service advisors, to ensure seamless customer service and support.

South Africa

• Customer Service: Offer exceptional service to both walk-in and phone customers. Assist customers in locating and selecting the appropriate automotive parts for their requirements. Professionally and courteously respond to consumer inquiries, complaints, and requests.• Sales and Upselling: Actively sell vehicle parts and accessories to clients. Achieve and surpass the dealership's sales targets by upselling extra products or services to enhance the customer's purchase.• Product Knowledge: Maintain a thorough understanding of the vehicle parts and accessories in stock. Keep up to speed with new goods, changes, and deals. Customers should be given accurate and detailed information regarding product characteristics, compatibility, and pricing.• Inventory Management: Keep track of and manage your automobile components inventory. Order, receive, and organize stock as part of your stock control tasks. Perform routine stock checks and rectify discrepancies.• Order Processing: Handle customer orders for vehicle parts and accessories. Coordination with the warehouse or other relevant departments is required to ensure timely order fulfilment. Produce invoices, receipts, and other documentation for consumer transactions.• Technical support: Provide consumers with basic technical support and advise on automobile part compatibility and installation. Work with the service department to answer technical questions and provide solutions.• Database and System Management: Access and manage parts information using computer systems and databases. Ensure that records of client interactions, orders, and inventory levels are correct and up to date.• Compliance and Documentation: Adherence to company policies, processes, and compliance standards is required. Complete all required documents for sales transactions, returns, and warranties.

South Africa

• Customer Service: Provide outstanding assistance to both in-person and telephonic clients. Provide support to clients in the process of identifying and choosing the most suitable automotive components to meet their specific needs. Respond in a professional and courteous manner to inquiries, complaints, and requests from customers.• Sales and Upselling: Engage in proactive efforts to sell clients vehicle parts and accessories. Achieve and exceed the sales objectives of the dealership through the implementation of upselling strategies that augment the customer's purchase with supplementary products or services.• Product Knowledge: Maintain an exhaustive understanding of the stocked vehicle accessories and parts. Maintain awareness of new products, changes, and discounts. It is imperative to provide customers with precise and comprehensive information pertaining to the attributes, compatibility, and cost of the product.• Inventory Management: Maintain a record of and oversee the inventory of automobile components. You are responsible for ordering, receiving, and organizing inventory as part of your stock control duties. Conduct periodic inventory inspections and resolve any inconsistencies.• Order Processing: Manage the procurement of vehicle parts and accessories for customers. It is necessary to coordinate with the warehouse or other pertinent departments in order to guarantee the punctual fulfilment of orders. Generate receipts, invoices, and additional documentation pertaining to consumer transactions.• Technical support: Offer fundamental technical assistance to customers and provide guidance on the compatibility and implementation of automotive components. Assist the service department in providing solutions to technical inquiries.• Database and System Management: Utilize computer systems and databases to access and manage information regarding components. Maintain accurate and current records of inventory levels, client interactions, and orders.